Judy Navata
WARNING: QUOTE ONLINE is NOT even CLOSE to what they will offer you in the STORE. I took my phone to the Apple Store to have the data erased. The Apple associate mentioned that the phone was in good condition, minor scratches, no cracks and diagnostic came back no issues. So I put "good condition" when filling out the quote online. When I get to the store, I was offered less than three quarters of what I was quoted, their reason: cracks, problems with the camera and batteries. It wasn't even enough to cover for the gas getting there. They pay you $5 for a 5 STAR REVIEW. PROs: associate was nice and store was clean.
Read full review
WARNING: QUOTE ONLINE is NOT even CLOSE to what they will offer you in the STORE. I took my phone to the Apple Store to have the data erased. The Apple associate mentioned that the phone was in good condition, minor scratches, no cracks and diagnostic came back no issues. So I put "good condition" when filling out the quote online. When I get to the store, I was offered less than three quarters of what I was quoted, their reason: cracks, problems with the camera and batteries. It wasn't even enough to cover for the gas getting there. They pay you $5 for a 5 STAR REVIEW. PROs: associate was nice and store was clean.