E and B Thrifty Sales

I got a call from the owner Gwendelyn today. I had shopped in her store 6 months. I had found a silver fork I just fell in love with, but she was certain she had the entire set, so didn’t want to sell individually. Alas, there was not a set, which prompted the call to let me know. She further stated I could have the fork if I just paid the shipping! I was ecstatic and BLOWN AWAY at her customer service! SIX MONTHS LATER?! Incredible! Highly recommend this store for all its hidden treasures and stellar owner! Thank you Gwendelyn!

My experience at this establishment was extremely disappointing due to the conduct of a Black Old Lady with grey hair all over the floor. The employee displayed a consistently rude and unprofessional attitude toward customers, addressing people in a confrontational and inappropriate manner. At one point, individuals were told to “pull their pants up” despite there being no issue, and others were asked to leave simply for not making a purchase. This behavior created an uncomfortable and unwelcoming environment, which is unacceptable in any customer-facing setting. Professionalism, respect, and basic courtesy should be the standard. It is also worth noting that, as an international purchaser for a production company, I often source products and locations for larger-scale opportunities. Unfortunately, this experience immediately removed this business from consideration. Establishments never know who may walk through their doors, and this was a missed opportunity. I strongly encourage management to address this matter to ensure future guests are treated with dignity and respect.