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Sears Appliance & Hardware

Confirmed open with Google 4.6 403 Google reviews
7925 FM 1960 W (281) 399-4118 Website

Location & contact

7925 FM 1960 W
Houston, TX 77070

Phone: (281) 399-4118

Website: www.searshomeservices.com

Customer reviews

Reviews from Google

gldbrwn

5/5

Our service technician (Brian) is excellent.He was extremely diligent, meticulous and professional while diagnosing our HVAC issue. He exercised patience and found the culprit-short circuit. We truly appreciate his honesty as a previous company suggested a more expensive repair.. I highly recommend Sears and Brian is an asset to the team.

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Our service technician (Brian) is excellent.He was extremely diligent, meticulous and professional while diagnosing our HVAC issue. He exercised patience and found the culprit-short circuit. We truly appreciate his honesty as a previous company suggested a more expensive repair.. I highly recommend Sears and Brian is an asset to the team.

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Bailey Curtis

5/5

I felt the technician was very honest and supported my decisions on to not repair my refrigerator. He didn’t try to convince me to use the repair service. He gave me good information that allowed me to make my best decision.

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Karen Maxwell

5/5

Joshua did a great job. He used his borescope to access the inside of the air conditioning units drain pain and show me its condition. He was then able to seal off the air leaks using tape and mastic.

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Licia Hurd

3/5

I contacted Sears regarding my broken dishwasher. It took two repairmen and different appointments to come out to assess the issue. The repairmen were both very friendly; however, they weren't able to properly diagnose or fix the issue, so I still have a broken dishwasher with the same issues.🤨

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N Johnson

5/5

Francisco was VERY ATTENTIVE to the details. My refrigerator was making a very loud and aggravating noise. He patiently took the machine apart without any problems and although it took a minute to defrost all of the ice that was on the motor— he did it. He carefully replaced all the necessary parts and reassembled everything. I will admit the technician that came BEFORE him didn’t properly assess the situation and just guessed at what parts to order. Granted we only needed 2 of the 5 parts, but it was because of Francisco’s experience that he knew he needed to be more proactive and look before he just replaced unnecessary parts. Saved MONEY! And I appreciate that!! If I have another issue with ANY APPLIANCES…I’ll be REQUESTING FRANCISCO!! This warranty is WORTH EVERY PENNY!!

Read full review

Francisco was VERY ATTENTIVE to the details. My refrigerator was making a very loud and aggravating noise. He patiently took the machine apart without any problems and although it took a minute to defrost all of the ice that was on the motor— he did it. He carefully replaced all the necessary parts and reassembled everything. I will admit the technician that came BEFORE him didn’t properly assess the situation and just guessed at what parts to order. Granted we only needed 2 of the 5 parts, but it was because of Francisco’s experience that he knew he needed to be more proactive and look before he just replaced unnecessary parts. Saved MONEY! And I appreciate that!! If I have another issue with ANY APPLIANCES…I’ll be REQUESTING FRANCISCO!! This warranty is WORTH EVERY PENNY!!

View on Google →

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