Appliance & Furniture Expo

So, my wife and I went and looked at a fridge and dishwasher. The fridge looked good, all the gaskets were good, and there was a small dent with a small scratch at the top right of door, and one very small dent behind drawer handle. No problem. So after it was delivered we noticed six nasty dents in the freezer drawer with creases in them. I’m pretty sure they swapped out the good drawer with a bad one off another fridge. It was also missing one of the door bins above ice dispenser. So , I hooked up the dishwasher the next day and it did not work. The girl told us it was brand new, still in the box. No packing, no paper work, nothing inside. Had to call Samsung service to come fix it a week later. He showed me some damage on the frame, also the silverware shelf would not pull out because the top of the body was caved in. They did give us a new door bin, said they replace bottom drawer but won’t reply to any of my calls or text. Very disappointed in this place, will never do business there ever again...

I just recently purchased a gas stove/oven. Everyone there had great customer service they worked with me on everything. I went in on a Sunday and the delivery guy was off on Monday but they still had someone to deliver my stove to me Monday and they took away the old one!! The oven was in demo mode and not working I called them and they got the situation taken care of immediately. I will most definitely be back and recommending friends too!! THANK YOU Appliance & Furniture Expo!!

I will say we got our washer & dryer delivered for free and the guy helped us bring it upstairs. Once we got to connecting them we saw a lot of dents and the dryer itself was so badly dented that when it was on it would hit the walls. We had to take it apart to get some out so we didn’t hear knocking coming from them. Then our fridge has broken & missing pieces. The guy said they aren’t responsible for what happens during delivery but the broken parts are from inside!!! And some are missing?!?! Wth!!? Overpriced & not worth it