Appliance Service Center Inc

This was my first time using Central Ohio Appliance Repair and I was highly satisfied with my experience. My 18-year-old Kenmore fridge was on the fritz, and I wasn’t sure it was repairable due to its age. Joe arrived within my appointment window, diagnosed the problem quickly, and called his supplier to see if the part needed was in stock (it was!). He picked up the part and made the repair. All this took about an hour. I was impressed with Joe’s knowledge and ability to diagnose the problem so quickly (that’s real-world experience) and the efficiency with which he made the repair. With inflation and the wildly fluctuating price of everything, I felt the amount I was charged was reasonable for the job that was performed, and definitely much cheaper than buying a new fridge. All-in-all, this was a great experience, and I will use Central Ohio Appliance Repair again.

First I want to say the technician were kind, professional and kept area clean while working. I have used this company for other KitchenAid service (cooktop and Ice maker) I contacted because my KitchenAid wall-oven microwave was not starting (lights on but not working when press start). They came 4 times to resolve issue. First visit they said I needed a door hinge although I believed it as one of the black switches based on my research ( I even mentioned when scheduling and to the two technicians). They came back with the new hinge a week later and after they left ( within 20 minutes) I tried to run and it did not work. Called back and they rescheduled. I paid $352.78. They came back out and confirmed they needed that switch. ordered switch ( what I initially suggest when I scheduled and during first visit) Came out today and replaced that switch. The microwave is working. Charged $304.00 for this visit. Total cost $656.00 (this includes two 129.00 service calls, labor and parts. hinge $55 and 164 for switch). Labor cost is fair and technicians deserve it:). I have no issues paying for a technician’s labor. The good news is I paid for parts that I can use if the second switch goes out bad news is very costly and multiple visits. First picture is of old hinge replaced not needed. Second and third picture is part purchased for switch which were not used. Fourth picture is the old part which was removed.