Advanced Appliance Service

Extremely efficient, friendly, and respectful. It is my first time dealing with something as major as replacing my entire AC unit. The workers took their time to walk me through and clarify everything. Contact was constant and a writhing was done efficiently to make sure I got the best services as soon as possible. When issues arrived they were resolved quickly and efficiently. I recommend them to anyone who needs the service.

The guys that came did a great job. Actually found a way to fix problem without digging up the yard. We were very pleased about that. The guys were very friendly, easy to talk with and answered our questions and concerns. My only issue was it took longer than we expected for them to start. However when they did start they were finished in one day. Overall, very satisfied and definitely recommend. The cost fir us was the things that Homeserve insurance didn't cover.

The technicians and office staff we encountered were professional and polite. I really appreciated the advocacy that the technician who diagnosed our issue provided to the home warranty company on our behalf. I believe they are highly competent in the HVAC field because all the other companies we've had just repaired what the home warranty company approved, which was the bare minimum. He had transparent conversations with us and continued to speak with the home warranty company until they agreed to replacing the unit rather than making repairs that would lead us back to the same issue that we'd had the past three summers. This showed me that they understand the field to the degree that they know how to explain to the home warranty company why replacement was better than a repair. I wish we could use them every time (but we can't request a specific company from the home warranty company 😕) because even with their knowing we can't commit to them, they cared enough about us as people, not just customers to get the best bang for our buck!