Amy Kappelman
The LG refrigerator/freezer I bought 4 months ago broke down and the LG service guy came to fix it (with the "one-year warranty") and he said that the appliance had been modified with zip ties and other add-ins to keep it together on the inside back of it. LG service was able to fix the issue I had called about, but had found other issues in the process. It had clearly had been used and damaged before and now broke again. The store refused to exchange it. So now I have to buy a new fridge. So much for "saving money" on a scratch and dent appliance!! I could have had a really nice refrigerator for the double price I paid. I did call the store directly but they said "there is nothing they could do" and to sell it on Facebook marketplace if I'm unhappy with it.
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The LG refrigerator/freezer I bought 4 months ago broke down and the LG service guy came to fix it (with the "one-year warranty") and he said that the appliance had been modified with zip ties and other add-ins to keep it together on the inside back of it. LG service was able to fix the issue I had called about, but had found other issues in the process. It had clearly had been used and damaged before and now broke again. The store refused to exchange it. So now I have to buy a new fridge. So much for "saving money" on a scratch and dent appliance!! I could have had a really nice refrigerator for the double price I paid. I did call the store directly but they said "there is nothing they could do" and to sell it on Facebook marketplace if I'm unhappy with it.
