Charlotte Appliance

I purchased a leather electric reclining love seat. My sales person Shelley Rodak was very knowledgeable and pleasant to deal with. The delivery men Mike and Rick were GREAT! very professional and respectful, and on time! My experience from purchasing to delivery was a pleasure. I've purchased appliances before at Charlotte and have ALWAYS been very satisfied. I'm a true believer in supporting local businesses. Charlotte appliance is a great example why.

We are very pleased with our recent purchase of a stove and refrigerator from Charlotte. Our salesperson, Anthony Jr., was knowledgeable, friendly,, and attentive to our needs. We were especially concerned because we were replacing some build-in units, and site modifications would be needed. These were handled expertly by Rob, so that the stove and fridge would slide in perfectly. Mike and Rick made the delivery and installation. They were efficient, knowledgeable, and courteous, and politely answered all our questions. We were in good hands from start to finish!

I just love Charlotte Appliance! I bought all my appliances there 12 years ago. I bought a bed there 8 years ago. I still LOVE my bed!! People there are friendly and very helpful. Gina sold me my bed and had a lot of patience with my indecisiveness. But my appliance guy Andrew, he's the man! Very helpful and knowledgeable. After 12 years, I had a new washer and dryer delivered today. The delivery guys, Mike and Rick did a great job! They went above and beyond to make sure everything was connected correctly and safe to use. Thanks guys!!! You are the best! I highly recommend Charlotte Appliance for all you furniture and appliance needs. From showroom to delivery, you won't be disappointed! Thanks everyone!!!

Can't complain! They have been among the top places to buy appliances in Rochester for a reason. Rich A. was super helpful throughout my process of getting an induction oven from start to finish. The transaction process was an ease and the delivery was as well! Mike and Rich were very detail-oriented and made sure that the oven was installed and leveled correctly. I'm looking forward to buying my next appliance with them in the future!

Mike and Rick delivered and installed our new washer today. They were prompt, delivering within the 2 hour window they had told us. Both were very personable, efficient and conscious of keeping things clean. Great experience. Michelle, in sales, was also excellent. We need a smaller size and she was great at researching and recommending.