Black and White Appliances

As an Old School major domestic appliance tech (plus some commercial) for some 30 years, I can't praise our experience today with Chuck from Black & White Appliance more highly. Friendly, personable, and knowledgeable, it was a real Old Home Week for me, chatting with Chuck. So, we whole-heartedly endorse Chuck, and have full confidence in recommending him.

Brandon took care of us! He called before arriving and arrived on time. He was knowledgeable and patient. He found the problem right away, but he also went through his checklist to be certain he found every problem on the first visit. Then he took the time to educate me about the issues an the parts/costs. Finally, he was kind and non-judgmental. Our house has a mouse problem. Not only did he point out the access points he noticed, but he never made me feel bad about it. Thank you, Brandon; and thank you Black & White!!

Our home warranty company sent out a local company to fix our washer... 2 trips same tech.. no results :( PLEASE KEEP READING... THEN They has Black & White Appliances come out. WOW! What a difference!! The technician was incredible!!! He located the issue, had the part ordered and actually came back when he said he would to finish fixing our washer! We are so happy with Black and White Appliances, I dont think i will ever need another appliance company!! Great at communicating, follow thru, knowledgeable, on-time and friendly!! Thank you 😃

I cannot believe how unprofessional this company is. They have taken almost three months to fix an issue with the washer in my unit, sending multiple technicians who have either left without a diagnosis for the problem or with jobs unfinished. The last technician, Brandon, left blood and tissues in my washer and ghosted me when I asked what had happened or if the washer needed further repairs. The person in charge of scheduling and the owner are very nice people, which is a shame because the actual service quality from the technicians is trash. The communication is so poor that you have to call dozens of times to get updates on a single job and they still cannot give you an answer or resolution. If you want to avoid a massive headache and loss of time/energy, avoid this company.