Hart Appliance Center(Queen City)

We are very pleased with our experience with Hart Appliance Center. Lisa Collins was very helpful. We needed a specific size dryer for our laundry room. Liza checked several times for us in order to find one that fit. Ms. Collins worked overtime to finalize our order and schedule delivery. We are grateful for her help.

Our washing machine broke, and we decided to buy a speed queen. Queen City is the only dealer close to us so I reached out to them and was assisted by Lisa Collin’s a new sales person on staff. She did an A+ job in helping us order a new machine and setting up a delivery date while keeping us informed of changes. She was quick to return my calls and always willing to help. Overall, from sale to delivery, it was a great experience..

Not very helpful I felt like I was bothering them. I went in asking for a specific dishwasher. The “salesman “ tried talking me into a Bosch nothing against Bosch but I wanted a different one. After him searching the system for 40 minutes unable to even tell me if they could get a bosch I asked if we could just order the one I originally asked about. He stated we would need to order the handle separately, I said fine. After him searching the computer for any sign of this elusive handle he said he would find it and reach out to me. I PAID for the dishwasher and microwave almost 3000 and left two weeks later I have not heard any updates and my email goes in answered. Very poor customer service very poor follow up

DJ is excellent to work with! Friendly, knowledgeable, patient and kind. Ask for him if you have any questions in your purchasing process! The store itself is also great. Spacious, lots of options and prices with warranty information clearly listed. I loved being able to see all the Speed Queen options right in the front as I walked in - they know their customers!