Lowe’s Outlet Store

Let me start by saying thank you to Jose for the great customer service experience. I went in a few weeks ago and purchased a defective refrigerator. Lowe’s Outlet picked it up and refunded me(except the delivery fee), so naturally, I was hesitant to purchase another one. Jose was very helpful and patient with me as I asked a lot of questions. He took the time to guide me toward the right brand, and I’m very happy with my purchase. The refrigerator works very well and was brand new. Thank you, Jose, for your excellent customer service and for making the experience so much better! ***pictured is the working one.. FYI I did not get it hooked up to the water upon delivery although they did ask

First they came to deliver without the gas line kit I bought. Then delivery service told me that they couldn't install my oven because the gas line was incompatible. I hired a handyman who installed it within 3 minutes using a brass adapter that was removed from the old oven. cost me 200 when it should have been included in my delivery fee. Wasted 2 days. unacceptable.

Had the opportunity to visit the Lowe’s Outlet Store. Although the store is not very big it has lots of good deals. It has a lot of deals and lots of surprises. Not only are there refrigerators, stoves, washer and dryers, dishwashers and microwaves. When you go there there are lots of unexpected finds. I recently purchased a dehumidifier for $50 originally priced $200+. The sales people are not pushy but helpful. Lowe’s provides delivery but will not remove old appliances. They will relocate your appliance to a different area if necessary. I found if you have time, visit the store frequently because new appliances arrive regularly. Most items will have some visible damage. Some damage greater than others.

Rob (Robert) from the Lowe's outlet store on 47th and Pulaski was incredible from arrival to purchase. We bought a fridge from this location and he was extremely thorough as we assessed our choices, help us get setup with a credit card and was extremely friendly, which is tough to find in retail. As a customer I'm so thankful for him, we had the best experience! We will continue to come shop here, we love the deal and customer service we received!