Finally, after over 4 months, we received our new refrigerator. 4 long months of no ice, no cold drinks, and limited ability to store food. Fortunately we have a spare, but it has no ice maker. The only good thing I can say about the past 4 months is that I was able to get in more stair step exercise, which was sorely needed, but inconvenient.
Now the good stuff about Blink Appliance; the entire staff is superb. From the owner, to the sales support, to the installers, everyone has been great.
I think part of the reason is they are a family-owned business, which means they have so much more invested in their customer base.
When our refrigerator broke down in June, we tried to find a store close to home. We shopped all the big box stores; Lowes, Home Depot, Abt and online, which is a joke. Some models on display were floor models with dents or they could not be ordered because they were discontinued models. So we took a trip to Blink Appliances and found a suitable model that we liked and would fit in our home. Shortly after placing the order we got word that there was a serious backorder on appliances due to the COVID-19 pandemic. This was not a unique problem: people everywhere were having the same experience.
The ordering process was pleasurable, they kept us up to date about shipping date changes (at least 3 for the fridge), and after the delivery call we were ready to go. Attached are a few pics of the removal and installation of our new baby. Isn't she lovely? So quiet and its not the space saver model, which cost much more. We love the larger model.
If you are struggling to find an ideal appliance store you gotta call the great folks at Blink Appliance in Lansing, IL.
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Finally, after over 4 months, we received our new refrigerator. 4 long months of no ice, no cold drinks, and limited ability to store food. Fortunately we have a spare, but it has no ice maker. The only good thing I can say about the past 4 months is that I was able to get in more stair step exercise, which was sorely needed, but inconvenient.
Now the good stuff about Blink Appliance; the entire staff is superb. From the owner, to the sales support, to the installers, everyone has been great.
I think part of the reason is they are a family-owned business, which means they have so much more invested in their customer base.
When our refrigerator broke down in June, we tried to find a store close to home. We shopped all the big box stores; Lowes, Home Depot, Abt and online, which is a joke. Some models on display were floor models with dents or they could not be ordered because they were discontinued models. So we took a trip to Blink Appliances and found a suitable model that we liked and would fit in our home. Shortly after placing the order we got word that there was a serious backorder on appliances due to the COVID-19 pandemic. This was not a unique problem: people everywhere were having the same experience.
The ordering process was pleasurable, they kept us up to date about shipping date changes (at least 3 for the fridge), and after the delivery call we were ready to go. Attached are a few pics of the removal and installation of our new baby. Isn't she lovely? So quiet and its not the space saver model, which cost much more. We love the larger model.
If you are struggling to find an ideal appliance store you gotta call the great folks at Blink Appliance in Lansing, IL.