Greg Steiner
We had a failed microwave only two months old. Fuse, the dealer, told us that it had assigned the issue to TV Center to do the warranty repair. TVCenter never received the order, but when I called, Josh did everything he could to run it down and find out what happened. He called me back quickly to let me know that they did not receive the order and asked if there was anything else they could do to help. However, Fuse had reassigned it (still waiting for the repair) I really appreciated Josh’ diligence and commitment to customer service. I would use them in a second based on this interaction alone.
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We had a failed microwave only two months old. Fuse, the dealer, told us that it had assigned the issue to TV Center to do the warranty repair. TVCenter never received the order, but when I called, Josh did everything he could to run it down and find out what happened. He called me back quickly to let me know that they did not receive the order and asked if there was anything else they could do to help. However, Fuse had reassigned it (still waiting for the repair) I really appreciated Josh’ diligence and commitment to customer service. I would use them in a second based on this interaction alone.