Colder's Furniture, Appliances, and Mattresses

It's nice to know SOMEONE is willing to help. Our dryer died on July 3rd. Since I have known for years the rep. Colder's has for customers being nothing more than a number, I was a little hesitant to go there. But we were up against it. Steve Craig met us and showed us different options. We chose a good one, fair priced, and were told it would show up Thursday. We had a little problem with the internet getting up to speed to do the credit app. After about 30 mins, we ditched that idea and we paid about half. Around this time, the app came on. Steve told us not to worry - the money would be put back in my account in a few days ... Thursday comes around. The dryer is delivered, but the delivery guys are quick to point out it's dented. It was not dented when we bought it. Thanks for being honest. The problem was, it was dented in such a way that it would have affected the performance. The delivery guys were nice enough to give us some sales director's number. She was useless and we were told she was "new" and did not know the protocol. (Ewww boy) The nice delivery guys took the piece of junk away. Meanwhile, it has been almost a week and my money was still not replaced. Colder's Main Number takes you to some center in Plover. The lady on the line was about as approachable as a rattle snake in heat. No use at all. I thought is was odd, but Colder's sales reps put their cell phone number on their card. We cannot THANK STEVE CRAIG ENOUGH. One call to Steve, and more than a little effort on his part, and I am happy to say our new, non-dented, same-price, same make, dryer was delivered. I should also mention that the two guys who delivered the new dryer this morning were also way cool and helpful. Oh, and, yes, Steve had accounting clear up the money thing. The story ends happily, I suppose, but were is not for Steve, the ending may have been different.

I went to Colders-West Allis to buy a mattress and I do not have that much money. The salesman Thomas listen to what I wanted in a mattress and he showed me four different varieties. He waited patiently while I tested all of them. He mentioned a special clearance on one mattress that was 1/4 It’s original price. It was a line they were carrying designed by the Property Brothers. It is nice and soft for a 70-year-old lady. When I got it home, I was able to sleep straight through the night because there were no pressure points. Thank you, Thomas for the good quality sale and service!

Whatever you're shopping for, shop for it here, and ask for Thomas H. If you're told he's busy? It's because he's the best. I guarantee your time and patience will be worth it. The selection at Colder's is remarkable, and I'm confident I bought the right stuff for my home. He earned my complete trust-- he spoke kindly about his team, knew the benefits of the products, and he made my choices easy because he listened to my needs. What impressed me the most was how Thomas guided me though experiencing the products. He asked the right amount of questions to figure out what I wanted, he listened, and he talked me through trying them. He was friendly, genuine, and never once spoke poorly about one product to make a more expensive product look better. If a feature came with a price tag, I understood the value without sales jargon or gimmicks. He knew the products, knew what I wanted, and he helped me find exactly what I needed. There was absolutely no sales runaround from him; I understood exactly what I was paying for, and why. Simply outstanding. Frankly, I am astonished I had such an excellent experience shopping for a mattress. If I were in the business, I could not imagine a better person representing my brand. As a customer, I'm already looking for reasons to come back. Cheers!

PINTO is thee BEST COLDER'S Sales Representative that I have ever encountered! He went above and beyond for my washer and dryer purchase! I had such a great experience in Colder's because of Pinto, he was sooo very pleasant, so knowledgeable, so courteous and so kind to me! I simply enjoyed my purchase experience with Pinto and I love, love, love my new LG washer and dryer that I purchased this evening! Yaaay! No more laundromats for me, well except once a month when I have to wash my bedding! The manager and also the financial assistance supported me greatly as well during my purchase! Thank you so much Pinto! Thank you so much Colder's manager and financial assistance for your expertise, grand customer support and for expediting my purchase, even though we had gone past closing time, you all still treated me with royalty! Also the greeter at the door, welcomed me in so warmly and sweetly, he offered to take the things I needed to toss in the trash before I began my shopping... thank you great greeter! I mean that service was supremely and purely outstanding and worth raving about! Thank you again Colder's, excellently done and I encourage you to keep doing it! Gaurenteed, you'll be the first store I come to when I need more furniture and appliances! And I will encourage my family and friends to do the same! Shalom!