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Home Appliance Company

406 Erie St N (330) 832-5523 Website

Home Appliance Company, in the Massillon area, OH, is an appliance store. This listing is attributed from the store's own public sources on dated checks.

Location & contact

406 Erie St N
Massillon, OH 44646

Phone: (330) 832-5523

Website: www.homeapplianceco.net

Customer reviews

Reviews from Google

Carrie Hampton

5/5

Always a pleasure working with home appliance! The sales people the ladies who complete the sale and the men who delivered and installed our appliances!! We love our new fridge and stove!! Who knew appliances could be so exciting!!! Thank you to everyone at home appliance!!!!❤️❤️

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Ron Sibila

5/5

Found ourselves in the need of a new Fridge unexpectedly and reached out to Home Appliance Company. Salesman was extremely helpful in helping diagnose the issue with our old one and assisted us in picking the best replacement. He set up a delivery for us. Gordon and AJ were our delivery Techs and they showed up on time. They were extremely friendly and knowledgeable about the new unit. They were very careful in handling both the old unit out and the new unit in. They explained in every detail about the operation of the new unit. I highly recommend Home Appliance for both new units and for repairs as well.

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Found ourselves in the need of a new Fridge unexpectedly and reached out to Home Appliance Company. Salesman was extremely helpful in helping diagnose the issue with our old one and assisted us in picking the best replacement. He set up a delivery for us. Gordon and AJ were our delivery Techs and they showed up on time. They were extremely friendly and knowledgeable about the new unit. They were very careful in handling both the old unit out and the new unit in. They explained in every detail about the operation of the new unit. I highly recommend Home Appliance for both new units and for repairs as well.

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Mark Bracken

5/5

David Hilbreth was my tech. On time, heads up text was sent "on my way". Home Appliance service dept.took care of me pretty quick. Very happy. Dave got here, pretty much knew of what the problem was. Went straight to work and replaced the control without hesitation. And presto. My oven is back in use. Good job, Dave! And price was less than expectations! Thank you, Home Appliance!

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David Hilbreth was my tech. On time, heads up text was sent "on my way". Home Appliance service dept.took care of me pretty quick. Very happy. Dave got here, pretty much knew of what the problem was. Went straight to work and replaced the control without hesitation. And presto. My oven is back in use. Good job, Dave! And price was less than expectations! Thank you, Home Appliance!

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Maria Artz

5/5

In April of 2025, we purchased a Frigidaire Gallery Refrigerator , model GRSS2652AF at the recommendation of the sales and service department at Home Appliance to replace a 15 year old Frigidaire Gallery. Unfortunately, a month later the ice maker stopped working. Home Appliance was prompt in thawing it out and repairing it temporarily. Over the next year, Home Appliance came out 8 times to thaw it out and repair per Frigidaire's recommendations. This design may be flawed. Home Appliance's technician, Jason, was wonderful to work with and very knowledgeable. He spent a considerable amount of time researching the repairs and finally dealing with Frigidaire's Customer Care Unit to get us a replacement after the warranty had expired. We are so very thankful for Home Appliance's amazing Service Department. Our new Refrigerator was just delivered today. Hopefully, we will have ice soon. Thank you Home Appliance. This is the reason we buy all of our appliances from you and will continue to refer everyone we know to you. Well Done!

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In April of 2025, we purchased a Frigidaire Gallery Refrigerator , model GRSS2652AF at the recommendation of the sales and service department at Home Appliance to replace a 15 year old Frigidaire Gallery. Unfortunately, a month later the ice maker stopped working. Home Appliance was prompt in thawing it out and repairing it temporarily. Over the next year, Home Appliance came out 8 times to thaw it out and repair per Frigidaire's recommendations. This design may be flawed. Home Appliance's technician, Jason, was wonderful to work with and very knowledgeable. He spent a considerable amount of time researching the repairs and finally dealing with Frigidaire's Customer Care Unit to get us a replacement after the warranty had expired. We are so very thankful for Home Appliance's amazing Service Department. Our new Refrigerator was just delivered today. Hopefully, we will have ice soon. Thank you Home Appliance. This is the reason we buy all of our appliances from you and will continue to refer everyone we know to you. Well Done!

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Mickey Fenn

5/5

Have been buying from home appliance for over 10 years they are the only appliance store we will purchase from. On multiple occasions they have gone above and beyond fixing various items. Most recently we just purchased a dishwasher and I installed it myself. After installing and doing a test run, I quickly learned there was damage to the dishwasher causing a leak. The next day I. Called Rudy and he immediately was all over it. My only ask was since I was tied up could the delivery team possible drop off a new one and pick up the damaged one? (Note when we purchased it they were 2-3 week weeks out on delivery - so I knew it would be an ask as their schedule was tight) He said absolutely we will have it to you today! The new one was delivered within 4 hours. It’s awesome working with a company who stands behind their products and does not give the customer the run around - as installing a dishwasher only to find out was damaged and is leaking isn’t very fun and the last think you want to do is deal with a company who gives you the run around. Thanks again! Mickey

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Have been buying from home appliance for over 10 years they are the only appliance store we will purchase from. On multiple occasions they have gone above and beyond fixing various items. Most recently we just purchased a dishwasher and I installed it myself. After installing and doing a test run, I quickly learned there was damage to the dishwasher causing a leak. The next day I. Called Rudy and he immediately was all over it. My only ask was since I was tied up could the delivery team possible drop off a new one and pick up the damaged one? (Note when we purchased it they were 2-3 week weeks out on delivery - so I knew it would be an ask as their schedule was tight) He said absolutely we will have it to you today! The new one was delivered within 4 hours. It’s awesome working with a company who stands behind their products and does not give the customer the run around - as installing a dishwasher only to find out was damaged and is leaking isn’t very fun and the last think you want to do is deal with a company who gives you the run around. Thanks again! Mickey

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