Graber's Perry Appliances

I wanted to support a local used appliance business because of the many positive reviews, and I understood from the beginning that all sales were final with no refunds. However, my experience was very disappointing. Less than 24 hours after purchasing a washer and dryer, I ran only two items through the washer and it shook so violently that I immediately knew something wasn't right. When I contacted the owner, I was told it was because the washer "wasn't filled enough," even though I had used the settings he specifically recommended. That explanation didn't make sense given how severe the shaking was. I wasn't even asking for a full refund. I was willing to take a financial loss if it meant giving the owner the opportunity to resell the appliances. I simply hoped there would be some understanding, especially since it hadn't even been a full 24 hours since the purchase. As for the dryer, I can't even comment on whether it works because we discovered we had the wrong power cord for our outlet. The owner said he would replace it, but after this experience, I'm no longer interested. I understand that buying used comes with risks, and I accept responsibility for taking that chance. Still, I expected better customer service and a willingness to work with me when an obvious issue arose almost immediately after the sale. Unfortunately, I can't recommend buying used appliances here based on my experience. I won't be making this mistake again, and I certainly won't encourage my 21-year-old son to do so either.

After two washers from Facebook marketplace failed us, I decided to give Graber’s a try before heading to the big box store. I walked in, got a quick run down of the machines, explained the issues with my previous washers and Randall advised me on which model he felt would best suit my needs. After running one load of laundry I’m thrilled with how well the machine is running. I am not anticipating any issues and would definitely recommend anyone looking to get a machine quickly at a fair price to check these guys out.

The Best Appliance Buying Experience in Town! ​If you need a new appliance, do yourself a favor and skip the big chain stores—go to Graber's Perry Appliance. I just bought a washing machine there and the service was phenomenal. ​The owner is a class act. He is incredibly knowledgeable and took the time to answer every single one of my questions without ever making me feel rushed. You can tell immediately that he isn't just there to make money; he genuinely wants to help you find the right machine for your home. It’s rare to find that level of honesty and integrity these days. Highly recommended!