Enriquez Used Appliances

Purchased a washer/dryer set. A week after I got the machines, the washer stopped working. They sent a repair man out as it was within warranty. The repair guy replaced the capacitor for the pressure sensor. The same issue then happened within the next month (now out of warranty). I called an external repair guy, who said that whoever did the prior repair of the capacitor left it exposed dangling next to the belt on the motor and that it now was busted again. He said they did a terrible job wiring the new capacitor as well (fire hazard). Now I am down $380 and have to get a new washer anyways after 1 month. Also, the lady who you speak with regarding purchases/repairs is VERY unprofessional and terrible at communicating.

Needed an affordable fridge fast. The 3-door frigidaire gallery model was clean and everything worked (in door water/ice) except all the lights on the display. It was a steal imo. They were very nice and helpful with the pickup. Within 3 days the temp was rising inside the fridge only. I called for a repair (no refunds, repair w/i 60 days), they came out and fixed it. While being fixed something happened to my ice maker. It stopped working. I called them back out to fix the issue considering it wasn't one before they came. They returned 2 more times until it was right. I didn't want to replace when I went back to look at others after the first attempt failed. I loved my new fridge. I realized I was buying used and needed patience with this purchase as long as they were willing to fix it. 60-day repair warranty is a bonus as well as pricing. Thanks for your efforts in fixing my issues! 10/10 Recommend

I purchased a washer and dryer from this business in June 2025 for $430. From the beginning, the appliances did not work properly. The dryer smoked, burned my clothing, and eventually the motor went out. This created a serious safety concern in my home. I contacted the business multiple times and gave them opportunities to repair the appliances. Although they attempted repairs, the issues were never resolved. When I requested a refund or replacement, I was told there are “no refunds” and was advised to file a civil suit or contact the Attorney General. I tried to resolve this directly and respectfully for months. I am very disappointed with how this was handled and encourage others to ask detailed questions before purchasing.