Ohio City Appliances

After a call with the woman who sold me the washer today I can confirm i will never give this bussiness my money again. They dont show the day they scheduled it so you ask for a refund and they refuse to give you one when the items never even left their shop. I explained to her how much it impacted my work day that I took off to be home for the delivery. Then today when I have jobs being installed im explaining to the woman to hold on as I have a home owner calling me 3 times in the middle of their call. When I get back to the call I say this is why I needed the delivery yesterday. She gets a rude tone with me and says imagine if its reversed? I ask her what she means on if whats reversed? The fact you schedule a delivery on Monday then no call no show on me and dont call till tuseday to try and resolve things? Then you tell your driver to just drop it off with out my permission. This place dosnt value peoples time and clearly only value the money they're there to make off you. If you only seen how beat up the unit I was buying was too. It looked like someone dropped it down the stairs and yet I was still going to buy it. Just really sad to see as I bought a fridge and stove from them 4 months back with a buddy I lived with just for them to not even deliver the one we picked out. They just gave a little discount and said that's all they could do. Absolutely astonishing and I recommend you go to any of the many other shops around town for your home appliance needs as this place is not it!

One look at the outside of this place should have turned me away in the first place, plus the fact that the "manager" Tree was vaping and the place reeked of marijuana. But I needed a washer and dryer and the place was close to home. He charged me $75 to deliver a broken washer he said was tested 3 blocks away and won't refund for their junk. I was told they would replace the washer and dryer the next day. No show, no call. I went back 4 times and the door was locked in the middle of the day or one guy came from the back who didn't speak English. After several phone calls I got ahold of a girl one time who said she would relay the message. After being ripped off for $575 I bought from somewhere else. About 2 months later some guys knocked on my door saying they were there to deliver my replacements. In hindsight I should have taken them, but who knows if they would have worked either. It would have cost more in court costs and lost wages to sue, which is probably what they count on with their shady practices, so I now have $575 worth of junk sitting in my basement. DON'T SAY YOU WEREN'T WARNED.

Walked in with a number I thought I would have to spend to get a new fridge. Walked out with a brand new Fridge and still had 400 left in my budget so I bought a stove too! The employees answered all my questions and concerns to where I felt comfortable with my purchase. I will tell all my family, and friends about this place! I’m super impressed and didn’t break the bank!!!

Purchased a refrigerator from here on Dec 26. It has broken down 3 times within less than 3 months. First repair was under warranty, second repair I had to pay for just 2 days after the warranty ended, and now it has failed again. Very disappointed with the reliability and quality of the unit. Would not recommend if you’re looking for something dependable. Would leave 0 stars if I could they were no help at all and just money grabbing me with the temporary repairs

EDIT!!! 1/17/26 I guess I should have read the reviews before agreeing to have it delivered🙁. I asked for delivery on 1/17/26 after 3pm. Who would have thought that at 9pm we still don’t have our washer and dryer. I saw the set on the delivery truck at 12pm when I went into the store to confirm delivery. Not sure why the driver wouldn’t call to say that they running behind or not coming at all. I started calling the store at 6pm and called up until 8pm and of course no one answered. Excellent customer service and price on 1/15/26.