Appliances 21

I have to give a huge shout-out to Lorena and the entire team for providing such an amazing customer service experience! From the moment I walked in, everyone was welcoming, friendly, and genuinely helpful. Lorena went above and beyond to make sure everything was taken care of, and her kindness and professionalism truly stood out. It’s rare to find a team that makes you feel so valued as a customer. She understood my frustration looking for a refrigerator and she made sure I got what I needed and got it delivered the same day Thank you all for making my experience such a positive one I highly recommend them!

⚠️If you’re black they aren’t interested in your business. ⚠️ I actually came to the store to furnish a 3 floor rental home ‼️I purchased in the area‼️ but I tested them with a smaller request. They failed at the front door. 🚪 I entered the store and the 4-6 Latino workers/owners turned, looked, rolled their eyes and turned back to whatever was in their laps (they looked downward). ONE person rose to greet me after MY initial greeting, rather reluctantly. I’m the guest. Why am I greeting them first in their store? 🤔 I knew then, I could not give them my business but I proceeded with my small request. Then I left. Never will I ever return or recommend them.🚫 I went out my way to support small business because I’m a small business but I can’t, in good faith, spend money where I’m not wanted. ‼️‼️‼️‼️‼️‼️‼️‼️‼️‼️‼️‼️‼️‼️ I drove from my South Jersey mansion, After work, skipping my horse back riding, to purchase : 3 stoves 4 refrigerators 3 stack washer dryers ❗️❗️❗️❗️❗️❗️❗️❗️❗️❗️❗️❗️❗️❗️❗️ And I was ready to do this TODAY but their clear distain for people of African descent got the best of them. On to the next small business that wants my business more than they want to hate…

My experience with this company’s after-sales service was terrible. They were very responsive before the sale, but once the payment was made, customer support completely changed. Calls and messages were ignored and no proper solution was provided. I would not recommend buying from a company that does not value customers after the sale.

I bought this fridge 10 days ago. Only the freezer works I keep calling no answer. I go to the store after 5 days they let me choose a new one and said it will be delivered the same day but no,one day after they call me and tell me we're on our way to bring you your lavador i said what no It's a fridge not a lavador they said no it's a lavador i said nooooo they sais then I'm gonna call my boss yo know 3 hours later still nothing I called again no answer, I'm tired . One thing for sure I will not give up on my 700 dollar.

I purchased a washing machine from this seller, and the experience was extremely negative from start to finish. Approximately six months after the purchase, the machine failed completely. I contacted the seller immediately, but he refused to accept the unit back or stand behind the product, claiming it was no longer under warranty. After insisting, he finally sent a technician to repair the machine. Three months later, the same unit failed again — this time due to overheating — proving that the repair was not effective and that the equipment was clearly defective from the beginning. At that point, I was forced to dispose of the machine entirely and purchase a new one out of my own pocket. In addition, the seller never answers the phone. You can call repeatedly and he simply will not pick up, making any form of customer support practically impossible. The level of service is unacceptable, unreliable, and shows a complete lack of professionalism and accountability. I do not recommend buying from this seller. The risk is high, the customer service is nonexistent, and you may end up losing both time and money as I did.