I don't usually write reviews, but I need to set the record straight on my wife's (Deborah McRoberts) review, as bad reviews can have a huge impact on small local businesses.
We have not been waiting 6 months. It has only been 2 1/2 months, and John has been out here several times trying to fix the dishwasher (without charging us anything, yet). It would be up to Whirlpool -- not Ollom's -- to replace the dishwasher. But, it makes more sense to try out a new controller first (and Deb has put a rush on this part).
I've been buying all my appliances and service from Ollom's for 20 years. John (and his father before him) is honest, hard-working, dependable, and friendly. His mother, Deb, is always pleasant on the phone.
Appliance repair can be a long frustrating experience, but I'm glad I can depend on Ollom's to help me get through it.
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I don't usually write reviews, but I need to set the record straight on my wife's (Deborah McRoberts) review, as bad reviews can have a huge impact on small local businesses.
We have not been waiting 6 months. It has only been 2 1/2 months, and John has been out here several times trying to fix the dishwasher (without charging us anything, yet). It would be up to Whirlpool -- not Ollom's -- to replace the dishwasher. But, it makes more sense to try out a new controller first (and Deb has put a rush on this part).
I've been buying all my appliances and service from Ollom's for 20 years. John (and his father before him) is honest, hard-working, dependable, and friendly. His mother, Deb, is always pleasant on the phone.
Appliance repair can be a long frustrating experience, but I'm glad I can depend on Ollom's to help me get through it.