Big George's Home Appl Mart· 2023 W Stadium Blvd

So far excellent! Beautiful freezer. Wonderful sales help.. customer service. And the delivery? Outstanding! Such care .. kindness ..along with professionalism. Thx team A second review for a second appliance ..this time at 31 ft.³ KitchenAid that is absolutely Gorgeous what a great deal..and everybody you deal with just so great. Such a great experience there and delivery come on. You can’t get better than these delivery guys ever ..So hopefully we have a long run with this one because we sure do love it. Again, thanks Team

From start to finish, I had a very positive experience, definitely earned five stars! Everyone involved in helping me with my dishwasher purchase and installation was professional, friendly, and knowledgeable. I have to give a special shout out to Racheal who was so quick to respond to my request for information and was extremely helpful In her correspondences explaining all of my different options. She even responded to me on her day off! I really appreciate the level of Customer Service I received and thank everyone on the team!

The delivery of our new Speed Queen washer and dryer went great today. They arrived on time and gave us adequate notice of their arrival. The driver, Andrew, and his associate, Keenan, were very professional and efficient. They removed the old washer and dryer and installed the new set without any problems. They took care not to damage anything and allowed me a moment to clean the floor after moving out the old appliances before installing the new. Once they set up the new ones they ran both to be sure they operated correctly and explained their use. They were very efficient and finished delivery and installation in less than an hour. We would recommend Big George’s to anyone looking for a new appliance. The sales and delivery team were great. We have had Speed Queen washers and dryers before and were thrilled to find them at Big George’s!

I just took delivery of a GE washer/dryer from Witbeck/Big George's. I had nothing but trouble with Home Depot (2 different damaged deliveries, plus the horrible customer service) and finally came here. Ed was my salesman, he was perfect. I've been through the wringer and he was easy to deal with, not pushy, and delivered exactly what he promised. Along with the excellent communication, I just knew he would do whatever he could to get me appliances. Delivery with Steve and Dave was flawless. They were delightful and efficient. I was ecstatic when they unboxed a perfect washer and dryer. They took the old one away, got the new one going like absolute pro's. Steve gave me a tour of my new machines, ran a test load, and away they went to make someone else's day better! Thanks to the whole team! I will never make the big box store mistake again! Support your local business and spend your money with people who actually care about you and your needs.

We had the delivery of a new GE refrigerator today. The delivery men (Josh and Hunter) did a spectacular job. They had to remove the appliance doors on both the old and new refrigerators in order to fit thru some tight quarters as well as carry it up 17 steps to the main level. No marks on the walls, railing or wood steps because they used protective pads and were very careful. Stainless steel appliance had no scrapes or dents when the installation was complete. Will definitely purchase any new appliances at Big George’s located in Harbor Springs.