Dick Van Dyke Appliance World

Great response and quality of service! Clayton was here within two hours of calling for service on our refrigerator/ice maker! He was super friendly, knowledgeable and quickly found the issue which he explained very well! The part needed did have to be ordered, but still checked to see if may be in stock in Springfield. All charges were gone over and explained thoroughly! Thank you Clayton and Dick Van Dyke Appliance for the great service. Keep up the great work…you have a lifetime customer with us!

I recently worked with Margaret at Dick Van Dyke in Champaign to purchase new appliances. The experience could not have been any easier. Margaret pointed out various appliances and highlighted their specific features in detail, allowing me to make an informed decision. I never felt pressured. She made sure I was aware of and knew how to receive the offered rebates, and even called to confirm delivery date. The entire process went very smoothly.

Margaret provided outstanding customer service from start to finish! She made the entire process of purchasing our new washer and dryer quick, easy, and stress-free. She was knowledgeable, patient, and answered all of our questions without making us feel rushed. We were in and out in no time! The delivery team was also professional, courteous, and efficient. Everything arrived on time and was installed with care. We couldn't be happier with our new appliances and the excellent service we received. Thank you, Margaret, and everyone at Dick Van Dyke Appliance World, for making this such a smooth and enjoyable experience. We highly recommend working with Margaret if you're shopping for new appliances!

We had the BEST experience purchasing our washer and dryer from Dick Van Dyke! Margaret was incredibly knowledgeable about the two brands we were considering and took the time to explain the key differences, which helped us make an informed decision. Throughout the entire process, she was patient, personable, and never made us feel rushed or pressured. Her friendly approach and expertise made the experience enjoyable and stress-free. If you're in the market for a new appliance, I highly recommend asking for Margaret. She truly goes above and beyond to provide outstanding customer service!