Bade Appliance

Long story short our washer started leaking (it was purchased new from bade about 2-3 years go) I called, scheduled a service date 6.25.26 — $124.50 okay. The service person who came to our house was here for about 15-20 mins. Confirmed the washer was leaking and said that it was a seal, that he’d never seen that part on a washer leak. He took pictures, said he was would order the part and be back the following week on Thursday 7.2.26 (estimated) to repair. That week went by, nothing. The week after, nothing. So on July 14 i called and said hey there we had someone come service our washer and a part needed to be ordered and he said he would be back and we haven’t gotten a call or have heard anything, what’s going on? The man on the phone said let me look into it and I will call you back in a little while. That was at 12pm noon. No call back that day. Got a call back the following day with a well i don’t have great news, something (forgot what piece he said it was) ended up being cracked and we have to buy a new washer. So great we owe $124.50 for a service guy to come to our house for 20 mins and tell us it was one thing and so sure he could order the seal to hey we can’t do anything, you still owe $124.50, and you need a new washer. Oh and not to mention we were ghosted. Fast forward to today, we go there in store. I mention that no one called or followed up. The man there stated that they were looking to try to order the part for a week and that’s why it took so long ** I wonder how much time would have went by had i not called. We looked at some washers and i mean we are looking minimally 700$ for a new washer which is tough in times like so. The man offered to take off some of the new washer from the service charge if we got a new washer from them. We decided not to and just pay the bill as we were not happy with the service. Also something to add, they had NOTHING nice to say about the washer we had (we thought it was nice) and it makes me upset also because why would you sell something to someone knowing it’s not going to last (mind blown) especially an appliance. So upon leaving he lowered our bill to $100 even. In my opinion i think their customer service is terrible and then for us to be told one thing then ghosted then we call like heeeyy what’s going on and totally different story. I don’t know it was not a fun time that’s for certain. 10/10 do not recommend. If you do buy anything from there make sure to get the warranty!!

My washer broke unexpectedly and I travel for work/am out of town often. I just needed something cheap to get the job done for now and was unable to make it in to any stores in person during business hours. I called a nearby competitor first and they were unfriendly and pretty much unwilling to do any business over the phone to pay for and arrange delivery on a washer. I called Bade instead and the guy in sales who answered was extremely knowledgeable and told me what was cheap and reliable that they had in stock. He seemed confident and was very knowledgeable and stood behind the product he sells. He took payment over the phone and arranged removal of the old washer and delivery of the new one without any issues. New washer is in and it works great. Ill be using them for any appliance needs I have.

An area like ours is fortunate to have two excellent appliance stores. Bade is one of them. Some of the stock here seems to be more middle and while the other store has higher on appliances, but we like babies for their friendly service and very nice people. You really can’t go wrong here and we recommend them certainly over all those big boxes.

My mother's fridge stopped working the other day, so we came here to look at some used ones. The owner was very helpful! We didn't need anything fancy since it's not the main fridge. Just something with a lot of freezer space. We decided to go with the one pictured. They will be delivering within the next day or 2 and will take the old one out for us. Def come here and check out their appliances, whether you are looking for new or used! They'll probably have it and will probably be the best prices around!