Alyssa West
started with a man name Josh who left got fired or whatever ….. I ordered custom windows that NO ONE took over his orders after he left and they threw me 2.5 weeks behind with scheduled crews for siding trim & sheet rock and other things because we were waiting for windows that were just in the warehouse waiting for pick up….. I called and called thankfully I ended up 3 people later FINALLY WITH a sweet woman who made it right but a 2 hour drive each way and kept telling me to come back blah blah it all worked out and pricing is GREAT but terrible organization & customer response.
I shouldn’t have to argue about anything when the receipt shows not picked up custom order blah blah and no follow up. Aside from that it’s a pretty cool store, just stay on top of them if you custom order anything or you won’t get it but they’ll take your money before ordering it.
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started with a man name Josh who left got fired or whatever ….. I ordered custom windows that NO ONE took over his orders after he left and they threw me 2.5 weeks behind with scheduled crews for siding trim & sheet rock and other things because we were waiting for windows that were just in the warehouse waiting for pick up….. I called and called thankfully I ended up 3 people later FINALLY WITH a sweet woman who made it right but a 2 hour drive each way and kept telling me to come back blah blah it all worked out and pricing is GREAT but terrible organization & customer response. I shouldn’t have to argue about anything when the receipt shows not picked up custom order blah blah and no follow up. Aside from that it’s a pretty cool store, just stay on top of them if you custom order anything or you won’t get it but they’ll take your money before ordering it.