Great Rooms - Winter Haven

Melvin & Gray my delivery guys were amazing, did their job, people who are polite and do their jobs as needed, fixed problems efficently. Ilianna, fixed my problems as quick as possible with my furniture problems and order. The only thing about Great Rooms, my order took more than 2 months to come compleated, some came scraped, or defected. Overall good people, still fixing some issues with the company about my furniture but efficent work was done, to the delivery guys and ilianna 5 stars, to everything else 4 stars.

I don't advise no buy anything from here i'm there,stuff is very nasty and they will rob you out of your money i suppose to be paying monthly and they're charging me two weeks so I asked the manager, so give me my money and back and they come and get their stuff and she told me she's not giving me nothing back. I was 11 days behind. I'd paid it and she told me she don't care what the owner say is what she says that I got to pay every two weeks And she refused to give me my money. I was told to make that payment a $30 before the third I went in to make my payment for the month and she took my money and refused to give it back and come get this stuff. I will be taking legal actions i advise anyone that rent from this place to keep all receipts. Check your merchandise. Especially the bed and couch make sure you unzip the cover on your mattress. You may discover a dirty mattress you cannot take it serious when they say they will reach back out to you. The owner I took my money.Make sure you reach out to the better business bureau and also file a silver sue. They cannot force you to keep something that you do not want and take your money from you. I advise to take legal actions and keep everything documented may god bless you all and be blessed. Please do not fall victim this is the information you will need.If taking legal action