Mullet's Appliances Inc

Mullets has the worst customer service and service department that I’ve ever dealt with. We have purchased dishwashers, ice maker, stove, exhaust fan. They have not been able to fix my ice maker for more than a year. They come out and try, take it to their shop multiple times and still can’t figure it out. They currently picked it up and took it to their shop almost 3 months ago now. In all that time I have gotten 1 phone call. Every couple of weeks I call them and ask what is happening. Nobody seems to know. They tell me that they will find out and call me back. That never happens. My husband went in and asked to talk to somebody and the office manager said she was the only one there. Never had anyone contact us after that. I have left multiple messages for the service manager. I just want someone to admit that they have no idea how to fix it. Of course this has drug out so long that it’s now out of warranty. They should replace it as clearly it is a lemon

Should have read the reviews on multiple sites. They have been trying to charge us for a returned item that we never confirmed ordering. After telling them multiple times it’s a mistake they just ran our credit card for a $600 restocking fee without our permission. The last email sent is their salesperson asking if he should order and saying to get it instead at Home Depot. Tells you a lot how they treat customers after spending over $20,000. Also amazing how many positive reviews have come in over the past hour for this company. Interesting

I needed to replace a Coyote built in grill. Andrew was great helping me choose the right one. It had to be ordered and he kept me apprised of when it would be delivered. The delivery team arrived on time (actually a little earlier than scheduled) and installed it. I highly recommend them for any appliances you may need.

From shopping to pricing to installation dealing with Mullets was a pleasure. Our sales rep, Gail, is very knowledgeable, polite, helpful and friendly. The pre-installation visit, installation of our new subzero and removal of our old refrigerator went smoothly. Believe me I searched but I could not even meet their price anywhere.