Coastal Appliance Services is an appliance store in the Soquel area, CA. This listing is attributed from the store's own public sources on dated checks.
Adriane Baade
Super helpful! Robert is a total wealth of technical knowledge. He was fair and trustworthy.
Elisabeth Foster
Best customer service I have had in years!! I had a wonderful experience at Coast appliance services. I called to get my GE dishwasher fixed, and while the person I spoke to explained that he wouldn’t be able to service my appliance, he walked me through troubleshooting steps and provided alternate contacts. The troubleshooting steps worked and I now have a functional dishwasher. I was so amazed at the level of customer service all without me even being a paying customer! Thank you! I will certainly be looking to Coast for any future services
Read full reviewBest customer service I have had in years!! I had a wonderful experience at Coast appliance services. I called to get my GE dishwasher fixed, and while the person I spoke to explained that he wouldn’t be able to service my appliance, he walked me through troubleshooting steps and provided alternate contacts. The troubleshooting steps worked and I now have a functional dishwasher. I was so amazed at the level of customer service all without me even being a paying customer! Thank you! I will certainly be looking to Coast for any future services
David Potts
Rob came to repair our 20+ year old Kenmore Elite washing machine yesterday (10/20/2025). It was shot. Parts and labor were more than buying a new machine. He is a straight shooter. He told us what was wrong, why it was not worth fixing and recommended getting a Whirlpool or one of the brands that are built by Whirlpool for another label as they last the longest, outside of buying a commercial machine at 4x the price. He is a wealth of knowledge and I would unhesitatingly recommend him for any large appliance repair.
Read full reviewRob came to repair our 20+ year old Kenmore Elite washing machine yesterday (10/20/2025). It was shot. Parts and labor were more than buying a new machine. He is a straight shooter. He told us what was wrong, why it was not worth fixing and recommended getting a Whirlpool or one of the brands that are built by Whirlpool for another label as they last the longest, outside of buying a commercial machine at 4x the price. He is a wealth of knowledge and I would unhesitatingly recommend him for any large appliance repair.
Bryan L
Fantastic service. Robert and I discussed the issue, and he arrived with the right part, and after a couple confirmatory diagnostic tests he had our drier up and running again. Along the way he showed me ways to clean and maintain it, and even coached me through fixing my own dishwasher - which now works without rinsing! They were busy so I waited a week for the appointment… totally worth the wait. Highly recommend.
Read full reviewFantastic service. Robert and I discussed the issue, and he arrived with the right part, and after a couple confirmatory diagnostic tests he had our drier up and running again. Along the way he showed me ways to clean and maintain it, and even coached me through fixing my own dishwasher - which now works without rinsing! They were busy so I waited a week for the appointment… totally worth the wait. Highly recommend.
Holly Hamner
I’ve known Robert for at least 30 years. He and his wife are professional & provide exceptional service. Robert knows his stuff & will make time for you if you’re in a jam. When my parents retired here, I recommended Coastal Appliance & they were stoked to find someone trustworthy, super knowledgeable, kind, funny & honest! He goes the extra mile. I’ve recommended Coastal Appliance many times as I know they’re a quality company & I wouldn't hesitate to recommend them again at anytime. Thanks Coastal! Holly Hamner : )
Read full reviewI’ve known Robert for at least 30 years. He and his wife are professional & provide exceptional service. Robert knows his stuff & will make time for you if you’re in a jam. When my parents retired here, I recommended Coastal Appliance & they were stoked to find someone trustworthy, super knowledgeable, kind, funny & honest! He goes the extra mile. I’ve recommended Coastal Appliance many times as I know they’re a quality company & I wouldn't hesitate to recommend them again at anytime. Thanks Coastal! Holly Hamner : )
