Jenna Shankman Rosenthal
Like many other reviewers the work they did never fixed the problem, but it our case the property management company sent them out 4 or 5 times before finally getting approval from the owners for a new fridge (some of those times they tried the same fixes, saying they likely replaced things with a faulty part). In the meantime we spent months with our food periodically being too hot to be food safe which was a big financial loss and incrediblely stressful. Since they presumably had a contract with the property management company they would eventually respond, but they also required a lot of pestering to set something up/show up. Terrible!
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Like many other reviewers the work they did never fixed the problem, but it our case the property management company sent them out 4 or 5 times before finally getting approval from the owners for a new fridge (some of those times they tried the same fixes, saying they likely replaced things with a faulty part). In the meantime we spent months with our food periodically being too hot to be food safe which was a big financial loss and incrediblely stressful. Since they presumably had a contract with the property management company they would eventually respond, but they also required a lot of pestering to set something up/show up. Terrible!