Grand Appliance and Tv

Stopped in the Appleton location for the first time. Shane greeted me within minutes of entering the store. He spent quite a bit of time with me answering my many questions about different refrigerator options and brand reliability, which I really appreciated. Went back a week later after making my decision, and Brandon helped finalize the sale since Shane was with another customer at the time. They got me on the schedule for delivery the next day, and we had our new frig in our kitchen and running less than 24 hours later. I’m absolutely amazed at the knowledge of both guys, speed of service, and pristine condition of the appliance. Delivery was also a great experience; courteous and careful, yet fast delivery guys. I’ve purchased many household appliances over the years and honestly have NEVER had such a positive experience. Will definitely be buying my future appliances from them. Great job guys, and a huge thank you!!!

Had a great experience! Brandon was patient and thorough in his explanations. He also didn’t blink and eye when we wanted to take home the spec sheets of the units we were contemplating and look them over more thoroughly before deciding. The delivery and installation went smoothly! The delivery arrived right around when Scheduled and installation was done in no time! Everyone we dealt with was great! Overall,it was a great experience!

Very great experience with Nick Elko He was very helpful and knowledgeable. He even checked competitors to verify price was competitive. He made the purchase process easy. Very pleased with my purchase. The delivery guys were fantastic! I had a problem and they came back immediately and solved it. I can’t say enough about how great they were.