Appliances On Lakeside

Adam was amazing! He was so pleasant and HONEST on the phone that I purchased a combo oven from the website without even going into the store. The electrician he recommended was equally pleasant. Support local independent businesses like Appliances on Lakeside because they care about their customers. Big Box stores are uninterested in their reputation and it shows. Highly recommend!

I’ll never go to Appliances at Lakeside again. We purchased an ASKO dishwasher from them the beginning of April and it was a lemon. When it arrived the unit was bent and wouldn’t open or close properly. We called the store right away and they refused to take the unit back, even though we were within the 72 hour window. The salesman Casey refused to take our calls (always “with another customer, out for lunch . . .- you know the story). the US company Pinnacle, which handles ASKO, sent a repair company who ordered new parts, which turned out to be back ordered for six weeks. Finally, Pinnacle sent us an email that they were replacing the unit. Lakeside Appliances refused delivery of the replacement unit because they said they were not authorized to be paid for the installation, a false claim because they had been emailed (cc: to me) by Pinnacle that agreed to the payment. After a further delay, the new unit was delivered to our front porch, arriving in early July. Finally installed July 5. Overall, What terrible customer service. My recommendation: don’t buy from Lakeside appliances, and don’t consider an ASKO dishwasher.

When we were in need of a new refrigerator quickly, Casey patiently talked through some options with me over the phone, gave me some great advice, and we had our new refrigerator the next day! So happy with the service we received. The delivery guys did a great job as well and were careful while navigating through some tight spots to bring the refrigerator in. Highly recommend Appliances on Lakeside!