Five Star Furniture Plus

I purchased a living room n dining room set. Love them both. I paid to have delivered n set up. Arrived extremely late but it rained earlier that day and I understand, but I fell that they should have rescheduled because it was so late. He had problems putting couches together n for the life of me idk why the middle lights don’t come on. No one ever explained how to turn them on. Next the guy put the dining room set together outside in the dark with that being said the table was scared and one of the chair legs came apart so I’m having to go purchase wood glue to put it together. I noticed the scratch off hand but not the chair because no one really sits in it. They can’t give you a time for delivery either it’s an all day wait but they say the call a hour ahead. Now before I bought the furniture I went to the store twice. 1st time customer service was terrible n I was in Garland. Only one person working in the store n she sat there on her phone n didn’t bother to get up to help at all. The 2nd time was a little better. I got better service from Buckner Storw but my husband works in Garland so that’s why I went with them😁😁. But Im really enjoying my new furniture but need to either call or figure out the led lights in the middle.

This place is a scam. They will scam you out of your money. Nobody purchase furniture from them. They sell you old dingy furniture and then when you open up credit with them they charge you double the price nobody put your credit and destroy your credit. They will charge you 10 times everybody in there is very rude. They deserve to be shut down.

Maybe I caught them on a bad day, but the place looked a bit like a tornado had just swept through. Seemed very unorganized. I also noticed that there were no prices displayed on any of the furniture that I looked at on my way to the back of the showroom to see the bunk beds. When I asked about pricing the person who helped me clicked around a bit on her phone for a few seconds then quoted me $750 for a basic brown option and $1800 for a slightly nicer white option. I've been to five furniture stores this week and those prices are definitely on the high end for the beds in the pics attached. The fact that the prices are not transparent opens the door for the whole size em up shenanigans that I really detest. I just got the sense that the whole approach there is a little shady and got the heck out. The only reason I stopped short of one star is because of the limited nature of my interactions.