Travis Egan
Goolsby & Rye Didn't Just Sell Me a Washer & Dryer — They Earned a Customer for Life
Calling my recent experience at Goolsby & Rye a 5-star experience would honestly be an understatement.
From the moment I walked in, Tisha and Rob made the whole process genuinely enjoyable. They weren't just trying to make a sale — they took the time to understand exactly what I needed, answered every question with patience, and along the way taught me things about used appliances I never would have known to ask. Knowledgeable, kind, and refreshingly low-pressure.
But what really sealed it was the installation. Shane ran into a couple of unexpected issues on-site and didn't skip a beat — he stayed until everything was set up correctly and working exactly as it should. That kind of professionalism and follow-through is rare, and it did not go unnoticed.
Honestly, this may be the best experience I've ever had with an appliance purchase — new or used. And that's saying something.
If you're on the fence about buying used, do yourself a favor: reach out to the team at Goolsby & Rye before you decide anything. Have the conversation. You'll walk away better informed — and if you're like me, you'll walk away a customer.
⭐⭐⭐⭐⭐ — Without question.
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Goolsby & Rye Didn't Just Sell Me a Washer & Dryer — They Earned a Customer for Life Calling my recent experience at Goolsby & Rye a 5-star experience would honestly be an understatement. From the moment I walked in, Tisha and Rob made the whole process genuinely enjoyable. They weren't just trying to make a sale — they took the time to understand exactly what I needed, answered every question with patience, and along the way taught me things about used appliances I never would have known to ask. Knowledgeable, kind, and refreshingly low-pressure. But what really sealed it was the installation. Shane ran into a couple of unexpected issues on-site and didn't skip a beat — he stayed until everything was set up correctly and working exactly as it should. That kind of professionalism and follow-through is rare, and it did not go unnoticed. Honestly, this may be the best experience I've ever had with an appliance purchase — new or used. And that's saying something. If you're on the fence about buying used, do yourself a favor: reach out to the team at Goolsby & Rye before you decide anything. Have the conversation. You'll walk away better informed — and if you're like me, you'll walk away a customer. ⭐⭐⭐⭐⭐ — Without question.