Queen City Homestore

Had randomly contacted Queen City due to an issue with lack of an installation post delivery of an appliance purchased through Home Depot recently and was satisfied with the excellent service offered through Felicia and also flexibility to ensure that there would be proper installation available post delivery. They definitely had a better turnaround time in delivery service than other places that I had looked around.

I would like to take this time to out to give a big huge thank you to the manager and her staff. Felica who is the manager there was extremely thorough in helping me pick out the perfect washer and dryer for my mother who is visually imparied. She took her time to explain, and to offer the best ways in helping my mother understand how to use the machine withblottle vision. Candi was amazing as well as we didnt have to come to the counter to go over payment options, as she came to us l, as she showed extreme compassion to my mothers situation. I honestly have never felt more welcomed in any store when it comes to be ticket items, and being assisted in such a caring and understanding way. I am not from South Carolina, so it was super important for my mother to learn the machine. It was super fast delivery might I add. We came in Tuesday evening. and was delivered early Thursday. Felica and her team there knows and understand compassion, and very caring to all needs. It was almost closing, and was not rushed at all. If you are looking for big tocket items. It is highly recommended to come here, You will be treated with so much care. Dont take my word , go give them a try, and ask for the Manager Felica. Thye let you know about deals and all. Thank me later, I cannot wait to come back and shop again, thank you all sooo much. My mother is using her machine like a pro thanks to you all.

Queen City Homestore is THE PLACE to buy your appliances! We were in need of a new washer and dryer, and Felica was absolutely amazing throughout the entire process. She was incredibly detailed, helpful, and communicative throughout, from the sale to the installation and afterwards. 10/10 customer service! The installation was amazing as well - the two gentlemen who came to remove our old washer and dryer and replace the new ones were extremely professional, mindful of our space, and left the area clean and in perfect condition. I can't recommend Queen City Homestore enough! They will be my go-to for all future appliance needs.

I have to take a minute to brag on my people at the Queen City Homestore! From the moment I walked in the door they were welcoming and treated me like I had been coming there for years. Felica and Candi went above and beyong to make sure that I had EVERYTHING I needed to start my journey in my new home, and I am grateful for them. I used them to furnish my entire home because my interactions with them over the course of a few weeks turned from a transaction to a connection. They gained a customer for life!

Thank you to Candi Johnson at the Aiken Store for assisting me with the purchase of my new refrigerator and dishwasher. She is very knowledgeable with all the appliances I looked at and she gave great feedback. She followed up with an estimate and again before and after delivery! She was available for through every step! She even found me a rebate for one of my appliances! I was pleasantly surprised at how fast my delivery date was scheduled. The delivery team was prompt and professional. Alex was super knowledgeable with our dishwasher install. The three guys had a rhythm and got things done! They make a great team. We are very pleased with our purchase. I did shop around with the major chain stores in the area and Queen City beat every price including delivery and install price. I would definitely recommend Queen City Homestore! Thanks so much!