Appliance Alliance

We have been getting our appliances here for years. This is a locally owned company with great service. I come in and describe what I'm looking for and what features are and are not important to me, and they direct me to appropriate models. I never feel that they are pushing to upsell me into something more than I want, and they describe the differences between models clearly. Delivery is on-time and pleasant, and the few times I've had a question or there has been a small hiccup, they have addressed it promptly. I will continue to come here for any appliance needs in the future.

Everybody was friendly and ryan was a pleasure to do business with.He answered all my questions and I appreciate that he offered the purchase of an extended warranty without being pushy about it.He explained the coverage and left the decision up to me.It's a small appliance store,so there isn't a huge number of appliances on the floor but I knew what I wanted by looking at their website.I would rather support a small business than the big box stores and their prices were about the same .My only complaint was the delivery company.They did a great job getting it down my narrow stairway without a scratch but when I went to do my first load of clothes,I realized they didn't level it correctly.So now I'm left to figure out how to get it correctly leveled so it doesn't rock back and forth while I use it.

We purchased a new dishwasher 2 years ago and received excellent customer service from Dina and Joe did a great job with the installation. We needed a refrigerator as soon as possible so we called Appliance Alliance and once again Dina provided excellent customer service. Dina found a GE refrigerator to match our dishwasher. Their team made the delivery happen the next day. We will continue to use Appliance Alliance and will recommend them to our family and friends. Thank you for all your help and great customer service!!

Nick at Appliance Alliance was outstanding throughout the entire process. He was extremely helpful in guiding us through the selection process and made sure we found the right appliance for our needs without any pressure. What really stood out was his follow-up after delivery. We had a small issue come up, and Nick responded immediately, stayed involved, and provided a very helpful solution. That level of customer service is hard to find today. Highly recommend Nick and Appliance Alliance if you want knowledgeable service and someone who truly stands behind the customer experience.