Hahn Appliance Warehouse

Do not buy from here!!! We bought a fridge, oven and dishwasher in March 2026 for a new house we were building to move into in Aug 2026. We had completely paid for these items and they had them in their warehouse, we called and scheduled delivery in July and they schedule it for two weeks out. THE DAY BEFORE delivery they call to tell us they sold our fridge and that they won't have any in till September (an estimated date). We called a manger who was not helpful at all in finding out what happened and told us that they would email the buyer to get our fridge back, which is compete lies. There was NO apology or nothing.

I rarely leave negative reviews, but this experience deserves one. On June 30, my wife and I went to Hahn Appliance to purchase a new dishwasher. The sales staff was outstanding, friendly, knowledgeable, and genuinely helpful. We agreed to wait two weeks for delivery and installation, with everything scheduled for July 10. The problem started on delivery day. My wife stayed home all day waiting for the installers while I was at work. Since I couldn't always answer my phone, we specifically provided my wife's phone number as an alternate contact. Instead of calling her, the delivery crew apparently decided they couldn't ring the doorbell because of a "dog." Here's the problem: we don't own a dog. Unless my cat suddenly became an intimidating guard animal, that excuse makes no sense. The next text I received simply said they had "moved on." My wife never saw a truck, never heard a knock, and never received a phone call. When I contacted the store, no one could explain why the alternate contact number was never called or why the crew apparently failed to verify they were even at the correct address. Instead, I was given excuses. After waiting two weeks, I was told I'd have to wait until Monday for another delivery attempt. No thanks. I'll install the dishwasher myself, save the installation fee, and take my wife out to dinner instead. My advice: If you need help choosing an appliance, Hahn's sales team is excellent. But if your purchase depends on their delivery and installation service, be prepared for poor communication and a complete unwillingness to accept responsibility when something goes wrong. Edit: I’m updating this to 5 star. Joshua is sales is amazing and saved a customer.

DO NOT BUY FROM THIS COMPANY!!!!!! We purchased a brand-new refrigerator from Hahn Appliances. From the moment we began using it, it was clear that the unit was not working properly. When we contacted Hahn Appliances to request an exchange for another refrigerator, we were surprised and disappointed when Allan (the store manager) told us that we could not exchange the unit, even though it was new and defective from the start. Furthermore, it was insinuated that it must be our fault! The nerve! For the record, we take extremely good care of our appliances! Instead, we were told we had to go through the manufacturer’s warranty process, rather than Hahn standing behind the product they sold us. PS: the technician has replaced three major components of the refrigerator and it’s still not functioning properly! The situation has now been ongoing for over six weeks since November, and we are still dealing with the issue. Throughout this process, the customer service has been rude, unhelpful, and unwilling to work with us toward a reasonable solution. A refrigerator is a major purchase and an essential household appliance. When a brand-new unit does not function properly right out of the box, customers should not be left without support or forced into a prolonged warranty process. Unfortunately, Hahn Appliances has shown little concern for customer satisfaction or accountability. Based on our experience, I would not recommend Hahn Appliances and would advise others to proceed with caution before making a purchase.

Went there to buy an appliance, and we ended buying item worth $800. We shop there after seeing their commercial on our local news channel. We checked out their website, and it does not keep an up to date inventory on what they currently have and the prices. We had to call to ask them whether they have a particular item. We went to the store, saw an item we liked, but it was not available! We settled on getting something else. We went to the men's bathroom, and the toilet was absolutely disgusting! Not to be too explicit, but there were brown stain sprayed all over the toilet! All that to say, here are some of the thing to improve customer experience: 1) Have an up to date inventory on the customer facing website, so customers do not need to call in to inquire about an item. 2) If an item on display in the store is out of stock, place a sticker on the item indicating it is out of stock. That way customer can be prepare to make adjustments to their shopping plans without being surprised by the inventory status. 3) Periodically check the bathroom and ensure it is clean!!! You can have the most beautiful layout of appliances, but customer experience can be ruined by the 5 minute experience in the bathroom! ** Aside from all of that, the staff was very helpful!!!