Big Sandy Superstore

Had a broken refrigerator delivered at first and they scheduled a repairman and then decided to just swap it for a new one. Sales person was polite and informative, the process was pretty easy and didn’t take very long. Second delivery was fabulous. They were gentle and took their time and made sure everything worked properly. Now I have a really cool refrigerator! Thanks guys!

I went in today to purchase a sofa. I knew what I wanted since I was there a couple of days ago and just needed to measure my home to make sure it would fit! My girl was Extremely helpful, kind and remembered me from the prior visit. That I appreciate! She was sensitive to my needs of exactly what I needed. Not only that she helped with all the sales, add ons and I did the mattress test (was not even shopping for a mattress) and got a free weighted blanket! AND I am disabled so she was so kind and carried the blanket out to my car for me! The manager heard that the matching ottoman for my set would not arrive until the end of July so he is trying to get it rushed to arrive THIS WEEK with the rest of my couch! Truly appreciate!

I really like the no pressure sales! We had time to look around and take our time checking all the options! Tara was absolutely wonderful to work with. She had answers to all of our questions! She was very helpful making sure we knew all of the options for what we chose. And everything we wanted was in stock! We weren’t going to get the White Glove Delivery, but the deal was so great, we took advantage of it!

I needed to get my washer exchanged after my old one malfunctioned, I was so stressed about the situation but everyone at Big Sandy were so chill and nice during the whole process of getting a new one picked out. The delivery was fast and efficient, the guys were courteous of the house and made sure not to bump into anything. Excellent services!