Village Appliances

I wanted a Speed Queen after doing a bunch of research on YouTube. They are high quality commercial washers/dryers for home use. You can’t buy them at Home Depot or Lowe’s so I was looking for a retailer. I talked to another shop first and they were ill informed, but then I talked to Erik at Village Appliances and I was confident they knew what they were doing. The installer did a great job moving the machines in and the old ones out. He did a test of the new machines, and I’m thrilled to have my new laundry set up!

I agree with the previous reviewer. Avoid this place. They installed a double Bosch oven in my place. It was wired incorrectly (both were attached to a single line with inadequate amperage, even amateurs don't do that) and shorted. Bosch service person could not believe his eyes (I have his report and will upload here if they try to give BS here). My house could have burnt down. Very dangerous establishment. Never ever buy anything or get it installed by them.

Had a great experience with Walter and John from the sales team when we decided we wanted to replace our kitchen appliances. We were in and out within an hour and at no point in time did we think someone was playing "salesman." Walter asked us all the right questions and provided all the right answers. The delivery team was prompt, communicative and even with our smaller front door they were white glove with their care and handling of removing our door and the appliances themselves when it came to delivery. Absolutely painless experience. We received our appliances and unfortunately our oven had an issue from the factory. Village and their team were EXTREMELY helpful in ensuring GE made right on their defect and we had everything taken care of under warranty. 12/10 Would recommend!

When needed to replace our dying refrigerator I wanted to go somewhere locally owned instead of Home Depot or some other big box store. Walter spent over an hour helping us with all the options and different specs. He pointed out details that not just mattered to the bells and whistles but also the size and fit for our space. This was on a Saturday, we set up delivery for the following Thursday. On Sunday night our old fridge started dying for good, temp went up to 52. Called them on Monday morning hoping to move up our delivery day. Well, the delivery schedule was full, and the fridge we bought wasn’t on site but here is the amazing part. They brought us a LOANER fridge the same day to hold us over so we weren’t without a fridge. Who ever heard of a loaner fridge?? Hallelujah!! They delivered it that afternoon, and they didn’t charge us a thing!! I was so thankful that went to Village appliance instead of some big chain. I am now their customer for life! Or at least as long as I live in their service area.

We had an excellent experience with Village Appliances in Port Chester, NY. Upon recommendation from our kitchen designer Lance at Leicht Westchester during our kitchen renovation, we spoke with Jimmy at Village Appliances. Jimmy's extensive knowledge about appliances made us feel confident in our choices, and we ended up purchasing a 36-inch Wolf cooktop, exhaust fan, Miele double ovens, Asko dishwasher, and OXO refrigerator—all of which have performed exceptionally well. The staff at Village Appliances were friendly, attentive, and accommodating throughout the process. They kept us informed about delivery timelines and worked with us to coordinate deliveries with our cabinet schedule. Overall, our experience with Village Appliances was outstanding, and I will definitely be a repeat customer for any future appliance needs. Highly recommended.