P C Richard & Son

The customer service at this store exceeded my experience beyond compare to all other appliance stores I visited for several reasons. I spoke with Francis over the phone and he was very helpful, polite, and quick to answer all my questions. Arriving at the store, I was greeted by Phil Massaro (store manager) who introduced me to Warren Teich, a salesman who actually knows a lot about appliances after almost 40 years of experience in the business. Both Phil and Warren were knowledgable and not “just looking to make a sale.” I did not hesitate to purchase my new Speed Queen Washing machine from them this evening and I would definitely recommend friends and family to shop at this store in the future! I hope to follow up with a review of the new machine once it is installed.

I had a great experience thanks to Francis at P.C. Richard’s. He was extremely helpful, knowledgeable, and took the time to make sure I found exactly what I needed. You can tell he genuinely cares about helping customers rather than just making a sale. Francis is also very reliable—he followed up when he said he would and made the whole process smooth and stress-free. If you’re shopping here, I highly recommend asking for him.

I went into PC Richard’s at the Hauppage location , and as always was met by the staff who are all friendly and helpful. I came in with a list of items I needed . I was met by a corporate representative from (training ). He helped me with all that I needed . I told him we are loyal customers and that we usually work with sales rep Jamie Chiaravalle and he immediately walked over to Jamie . Jamie has helped us with all of our appliances, washer , dryer, microwave and now our stove . He is friendly and helpful with our purchases. He shares all the details and information about the product. Our experience at this location is always good . Jamie is the best !