P C Richard & Son

I had such a wonderful experience working with Boris! Just purchased a washer/dryer and refrigerator. He was incredibly kind, polite, and responsive throughout the entire process. He was an absolute pleasure to work with and went above and beyond to make everything easy and make sure the order was correct. His excellent communication and genuine willingness to help made such a positive impression. I truly appreciate all of his help and would highly recommend Boris to anyone! Can't wait to buy my next appliance.

I had an amazing experience at PC Richard & Son thanks to Mohammed and Rich! They went above and beyond to help me find exactly what I was looking for, and they gave me the absolute best price possible. At no point did I feel pressured they took the time to answer all of my questions, explain my options, and made sure I was completely satisfied with my purchase. Excellent customer service like this is hard to find these days. Mohammed and Rich were professional, knowledgeable, friendly, and genuinely cared about making sure I left happy. They turned what could have been a stressful shopping experience into a great one. If you’re shopping at PC Richard & Son, do yourself a favor and ask for Mohammed and Rich. They truly set the standard for outstanding customer service. I’ll definitely be coming back and recommending them to all of my friends and family. Thank you both for making this such an easy and enjoyable experience!

Dear Sara, I would like to recognize the outstanding customer service that my family and I received during our visit to PC Richard & Son on July 3, 2026. We were shopping for kitchen appliances and had the pleasure of working with Mr. Hyun. He provided us with an exceptional customer experience from start to finish. He was incredibly professional, knowledgeable, patient, and courteous throughout the entire process. He took the time to explain all the features and differences between the products, answered every one of our questions thoroughly, and never made us feel rushed. Thanks to his expertise and guidance, we felt completely confident in our decision and ultimately purchased a Samsung gas range. His excellent service made what could have been an overwhelming shopping experience both enjoyable and stress-free. Employees like Mr. Hyun truly make a difference and are a tremendous asset to your store. Please extend our sincere appreciation to him and recognize him for the remarkable job he is doing. Outstanding customer service deserves to be acknowledged, and Mr. Hyun certainly exceeded our expectations. Thank you for having such an exceptional member of your team.

This PC Richard and Son store is a much different retail experience. The sales folks are much more accommodating and knowledgeable. The manager, Sarah is friendly and on point. There is a more genuine feel in the air! If you bought appliances in the 90s you will know what I mean. Our sales associate Hyun offered a warm, no frills, no pressure, no stress effort. The A/V and bedroom pieces we purchased were priced competitively. I suggest coming in prepared to get the best deals.