ABC Discount Appliance

I bought a refrigerator from them years ago when it was delivered. It was the wrong refrigerator. They do bait and switch they tried to make me keep the refrigerator until I had to get an attorney to write them a letter because there are strict laws in New Jersey about bait and switch. Then they wanted to charge me a restocking fee for their mistake in sending the wrong refrigerator. You're better off going to a big box store, that is what I did eventually. Lesson learned

I recently bought a washer from ABC Discount Appliances. I was very pleased with the experience. The salesman, Ben Boyce, was friendly and provided a lot of useful information about washers. The delivery men, Eric and Will, were able to get the washer into the basement through a narrow stairway with no problems. The installation was done quickly and efficiently. Eric tested the washer to confirm that it was working properly and explained how to operate it.

ABC Appliance is incredible! HIGHLY RECOMMEND! Their prices are honest and fair and most importantly they are ALL about customer satisifaction! In a world of big box companies, ABC Appliance gives you the personal customer service experience you deserve! I have personally used them for multiple appliances and Rich, the owner is AWESOME! He makes sure everything goes smoothly with your purchase, delivery, installation and any necessary follow-up! I have also recommended this company to friends and clients and they have ALL had similar very positive experiences! Definitely check out ABC appliance for your next appliance purchase!

I just bought and had delivered a new washer and dryer from ABC Discount Appliance. I could not be more pleased with the experience. Most significant and impactful was that I got the most amazing salesperson--Bill Benton, IV--who is everything in a salesperson that I want and need. He is knowledgeable, patient, and was extremely attentive to detail and my needs which was critical (my washer and dryer are on my third floor and in a tight space so dimensions limited my options and needed careful consideration). Bill was willing to handle all the discussion over the phone (I very much appreciated that he saved me the trip and I felt he gave me as much attention as if I had been a customer in the store). He was prompt to return phone calls and e-mails in the ongoing discussion. Will and Michael did the site visit and installation. They were very nice and professional and neat and answered my questions and clearly knew what they were doing. Things moved along very quickly because of Bill's timely communications, the trust that I developed for him early on and because of how quickly he was able to set up the site visit and installation. Within one week of my old washer dying, I had a new washer and dryer installed and have run my first load. What seemed overwhelming to me--replacing a broken washing machine with only a tiny space to deal with--was made easy and stress-free because of the ABC employees. I am grateful and highly recommend them.

I’ll be short and too the point. We received an exceptional deal at ABC Appliances on a range, refrigerator, dishwasher, washer and dryer. I shopped it before and after purchase and no one was close on the price. Bill Benton was our salesman. The guy knows his products and his follow-up was outstanding. Delivery was as promised. We noticed a few dings on the stainless steel panels of the dishwasher and refrigerator and ABC replaced them with no questions or haste. Really an all around great experience and I give them an unqualified A+.