P C Richard & Son

Perfect - here's the final version for PC Richard in Watchung, NJ: --- *⭐⭐⭐⭐⭐ Great experience at PC Richard - Watchung, NJ* Bought the Shark Navigator Lift-Away NV360 at the Watchung location. It wasn't in stock when I ordered, but the sales rep. Michael was excellent - he gave me a clear pickup date and it was ready right on time, exactly as promised. Really appreciate the honest, helpful service. No runaround, no pushy sales pitch. The Shark NV360 is fantastic - powerful suction, lightweight, and that Lift-Away feature is a game changer for stairs and hard-to-reach spots. Works great on carpet and hardwood. Smooth purchase and a great vacuum. Will definitely be back to the Watchung store!

I had a great experience working with Omar at this PC Richard & Son location. He helped me pick out the perfect refrigerator by taking the time to understand what I was looking for and answering all of my questions without any pressure. What really stood out was his excellent customer service after the purchase. He handled every issue that came up promptly and kept me informed throughout the process, making everything as smooth and stress-free as possible. If you're shopping for appliances, I highly recommend asking for Omar. His professionalism, product knowledge, and commitment to customer satisfaction made this an outstanding experience. Thank you, Omar!! :)

I had a truly excellent experience at P.C. Richard & Son and wanted to recognize both Nature (salesperson) and Sharon (customer service rep) for going above and beyond. I originally purchased a stove and had to postpone the delivery multiple times due to my schedule. Throughout the entire process, Sharon was incredibly helpful and proactive—she even called dispatch while the stove was already en route to help coordinate everything. That level of customer service is rare and deeply appreciated Nature was absolutely exceptional. He is not only honest and knowledgeable, but incredibly patient and genuinely invested in helping customers make the best decision. He took the time to explain options clearly, answer every question, and make sure I felt confident in my purchase without ever rushing or pressuring me. When I came back later to buy my air conditioners, he actually did additional research for me to ensure I was getting the right unit for my space. That kind of dedication is hard to find. What stood out the most is that he never once tried to upsell—he truly prioritizes what’s best for the customer, which made me trust him completely. Nature’s professionalism, transparency, and willingness to go the extra mile made the entire experience smooth and stress-free. Combined with Sharon’s amazing support, this was one of the best retail experiences I’ve had. I highly recommend working with Nature and Sharon!