We purchased a dual fuel Kucht range through Lowes. It arrived with a slight problem. The warranty service team were professional, courteous, and followed up weekly with us until it was resolved to our satisfaction. So far, the range works as expected and looks great in my kitchen. I am giving the company five stars for outstanding customer service. We will see if the range continues to work well, but so far, it is performing great. The Kucht is replacing a high-end brand. The high end brand had horrible customer service. Kucht's service far exceeds theirs.
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We purchased a dual fuel Kucht range through Lowes. It arrived with a slight problem. The warranty service team were professional, courteous, and followed up weekly with us until it was resolved to our satisfaction. So far, the range works as expected and looks great in my kitchen. I am giving the company five stars for outstanding customer service. We will see if the range continues to work well, but so far, it is performing great. The Kucht is replacing a high-end brand. The high end brand had horrible customer service. Kucht's service far exceeds theirs.