Schaefer's

My wife and I purchased a new LG Refrigerator and Maytag dishwasher from Schaefer's Lincoln. Melanie Vestecka was our expert salesperson who guided us on the selection. She was exceptional in helping us select a new refrigerator and dishwasher. The dishwasher was installed flawlessly by Mark from Schafer’s. Marquis and Kobe from College Hunks delivered the Refrigerator. Their attention to detail on the removal of the old, recording all info from the new and fast professional service was appreciated.

We were pleased with our salesman’s, Matt & the quality of our dishwasher & microwave. But the refrigerator & stove have been a nightmare as the refrigerator was delivered damaged with a large dent in the side. When they delivered the new refrigerator four days later the delivery team brought in the wrong Refrigerator so had to remove it and bring in the correct one. The delivery team didn’t even have the tools to take the doors off or a level. We are still waiting (6 weeks) later for a replacement panel on our stove. The blue protective film seemed to be melted on the front of the stove door & front control panel. Per their instructions we scraped over 4.5 hours with a credit card trying to get it off. It ended up putting a few scratches on the control panel & we refused to scrap any more. They agreed to ordering a new panel which we are still waiting for. We requested a new stove but they won’t replace this one since they said it was past 7 days although we notified them of the problem two days after they delivered the stove. Very frustrated.