Warner's Stellian Co Inc

Warner's Stellian has been nothing short of amazing. We have bought 2 sets of washers and dryers and unfortunately our most recent washer broke down. We did purchase a warranty for our units. We had a horrible experience with the extended warranty company. I brought it to the attention of Warners' Stellian and they helped me with getting a new exact matching replacement washer and made the very not good situation with the warranty company much better... thank you

I had the dryer for roughly 2 weeks before the dryer stopped heating. A tech came and said not only was the venting too long but that the igniter was broken, likely during delivery. A week for someone to say they couldn't fix it. Another week for someone to fix the venting. A couple more days to schedule the second repair. It's ridiculous to me that a new dryer was not delivered. I understand it's under warranty but at what customer service cost. I've spent money and time at a laundromat . I've waited for repair people. I maintain it would be easier for a customer to get a new dryer and have the damaged dryer reconditioned and sold in your warehouse Sale. I won't buy another appliance from Warner Stellian, the customer focus just isn't there.