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Rockweiler Appliance & Tv

1789 IA-9 (563) 382-9000 Website

Rockweiler Appliance & Tv is an appliance store in the Decorah area, IA. This listing is carried in the registry.

Location & contact

1789 IA-9
Decorah, IA 52101

Phone: (563) 382-9000

Website: www.rockweilerappltv.com

Customer reviews

Reviews from Google

Joy Campbell

5/5

We were in need of a deep freezer quickly!! Was able to call and get delivery next day! Delivery guys did a superb job..professional & efficient! Highly recommended!

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Linda Rose

5/5

I have bought all my kitchen appliances at Rockweilers because they provide great service and repair whenever needed. They have addressed all my concerns and took care of everything!

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Cherie Larson

5/5

We've had great service, delivery and pick up experiences with our local store. We have purchased 3 appliances for the shop from here and have been extremely pleased with everyone here. Definitely an asset to our community! Thank you for your great selection and prices! Cherie- Twisted Gnome

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Mark A Krellcom (Big MAK Tech KM6RAD)

5/5

We recently had a pleasant service technician experience with Michelle that was quite knowledgeable! Coming from (my wife & I, 2 major geeks) and business. Michelle had some major factors to overcome. A Sears stackable Washer dryer set. (But it does not matter WHERE that washer dryer set is) so much as it does that you didn't have a Service help line to assist within Sears. Michelle DID her job as well as she could with the experience & tools she had. Management should NEVER say "No good deed goes unpunished " to a reasonable, non-upset client! Nor should the statement "We're going to cut our losses" to a client. As a Retired Disabled Veteran and senior citizen out of the Service field of 55 yrs. I know how difficult these service calls can be. We're very understanding of what Michelle went through all of this. Our home being a 5th wheel to mobile home conversion has NOTHING to do with Michelle's performance as she was able to service and access the unit in a fairly reasonable time. It was more of trying to do this call under pressure of other jobs, falling behind and of course Sear Kenmore machine. We appreciated her very diligent, hard work at our home! 06.18.2025 & 06.20.2025 Update. After a visit from Michelle again and a discussion with the owner. We came up with a good compromise due to the difficulties with the Sears Kenmore stackable intermittent heating issue. We paid a reasonable price for the service and we are very pleased with Rockweiler Appliance & TV! We will do business with them again! 09.21.2025 We are having difficulties getting the washer & dryer to function without clearing codes a lot. We are hoping Rockweiler Appliance will still sell a single washer/dryer one piece to us as a reasonable price.

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We recently had a pleasant service technician experience with Michelle that was quite knowledgeable! Coming from (my wife & I, 2 major geeks) and business. Michelle had some major factors to overcome. A Sears stackable Washer dryer set. (But it does not matter WHERE that washer dryer set is) so much as it does that you didn't have a Service help line to assist within Sears. Michelle DID her job as well as she could with the experience & tools she had. Management should NEVER say "No good deed goes unpunished " to a reasonable, non-upset client! Nor should the statement "We're going to cut our losses" to a client. As a Retired Disabled Veteran and senior citizen out of the Service field of 55 yrs. I know how difficult these service calls can be. We're very understanding of what Michelle went through all of this. Our home being a 5th wheel to mobile home conversion has NOTHING to do with Michelle's performance as she was able to service and access the unit in a fairly reasonable time. It was more of trying to do this call under pressure of other jobs, falling behind and of course Sear Kenmore machine. We appreciated her very diligent, hard work at our home! 06.18.2025 & 06.20.2025 Update. After a visit from Michelle again and a discussion with the owner. We came up with a good compromise due to the difficulties with the Sears Kenmore stackable intermittent heating issue. We paid a reasonable price for the service and we are very pleased with Rockweiler Appliance & TV! We will do business with them again! 09.21.2025 We are having difficulties getting the washer & dryer to function without clearing codes a lot. We are hoping Rockweiler Appliance will still sell a single washer/dryer one piece to us as a reasonable price.

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Brittany Todd

5/5

We have loved working with Rockweiler over the last 8 years. They have helped us pick out affordable appliances when our refrigerator died unexpectedly a month after moving in to our first home. They helped us pick out a new microwave after ours died a month after moving the next time around. Both instances they could have tried to upsell, knowing we were desperate and not able to wait on a purchase or shop around, but instead they took the time to listen to our needs and help us get exactly what we wanted. Their price match guarantee always makes us feel comfortable with our purchase price, knowing their best interest is always in having the customer satisfied. We highly recommend Rockweiler!

Read full review

We have loved working with Rockweiler over the last 8 years. They have helped us pick out affordable appliances when our refrigerator died unexpectedly a month after moving in to our first home. They helped us pick out a new microwave after ours died a month after moving the next time around. Both instances they could have tried to upsell, knowing we were desperate and not able to wait on a purchase or shop around, but instead they took the time to listen to our needs and help us get exactly what we wanted. Their price match guarantee always makes us feel comfortable with our purchase price, knowing their best interest is always in having the customer satisfied. We highly recommend Rockweiler!

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