Storehouse Pembroke

Messaged them on Facebook to confirm availability on some trim and doors. They confirmed both were in stock. Arrived that afternoon at 345pm and was told they only have it in their claxton warehouse and they close 4. Would have been great to know that prior to driving an hour here. I explained my conversation I had a few hours prior with someone on their FB page and they had no solution but to come back later in the week.

started with a man name Josh who left got fired or whatever ….. I ordered custom windows that NO ONE took over his orders after he left and they threw me 2.5 weeks behind with scheduled crews for siding trim & sheet rock and other things because we were waiting for windows that were just in the warehouse waiting for pick up….. I called and called thankfully I ended up 3 people later FINALLY WITH a sweet woman who made it right but a 2 hour drive each way and kept telling me to come back blah blah it all worked out and pricing is GREAT but terrible organization & customer response. I shouldn’t have to argue about anything when the receipt shows not picked up custom order blah blah and no follow up. Aside from that it’s a pretty cool store, just stay on top of them if you custom order anything or you won’t get it but they’ll take your money before ordering it.