Bob Bailey's Appliance Co.

I had an outstanding experience with Bob Bailey and the entire team during the purchase and installation of my new Sub-Zero refrigerator. From the very beginning, Bob Bailey was knowledgeable, patient, and professional. He answered all of my questions, provided excellent advice, and made sure I was comfortable with every step of the process. His customer service was truly exceptional. I would also like to recognize Gavin and his installation crew. They were absolutely first-class. They arrived on time, treated my home with great care, and completed the installation with incredible attention to detail. It was obvious that they take great pride in their work. The installation was clean, precise, and professional, and they made sure everything was working perfectly before they left. They also took the time to explain the refrigerator’s features and answered all of my questions. The entire experience exceeded my expectations. It’s rare to find a company with such a high level of professionalism, craftsmanship, and customer care. I highly recommend Bob Bailey and Gavin’s installation team to anyone looking for a seamless, worry-free Sub-Zero purchase and installation. Thank you all for a job exceptionally well done!

Great install experience! I had looked into Lowes for a washer/dryer, but all the reviews said their install teams were awful. Someone suggested to buy from an independent company and it made a world of difference. I spoke with a kind, knowledgable person over the phone, got a great price, the install came in a branded truck with three professionals who's full focus is appliance installations. They were awesome, knew how to respectfully approach our 10mo old puppy, asked for a broom to sweep out the laundry room before bringing in the new item. We have steps up to the house, new floors, and a narrow hallway, and they didn't damage a single thing. I was concerned about the install because we have a stacked unit in a closet, but they got it taken care of easily and always asked permission before opening a door or moving something. They even noticed that I had things in the dryer so I could move them out. The whole install was maybe 50 minutes. We've used the machine now and can confirm everything is connected and operating well. 10 out of 10! I will definitely return to Bob Bailey's the next time I need a new appliance.

I purchased a new GE dryer and a new dishwasher at Bob Bailey’s Appliance a couple of weeks ago. Will Tyler was the salesperson who helped me with my purchase. He was polite, listened closely to my questions ( and answered them) and had great follow-up, after the sale was done. Cameron and Shawn delivered the two appliances and provided the most excellent care and service of installation. They went well beyond an install and pointed out there was an old water line that had not been properly capped and took care of that situation so my dishwasher was flush with the cabinet. They had such positive attitudes which made this a very pleasant experience. I bought my two Jenn-Air ovens and KitchenAid drawer microwave two years ago from Bob Bailey’s Appliance and had the same wonderful customer service and installation. I would highly recommend Bob Bailey’s Appliance to everyone…. You won’t be disappointed! Thanks so much. Janice Wiley