Fuse Speciality Appliances & Plumbing

I want to take a moment to recognize the excellent delivery and installation service I received for my appliances. From the moment they arrived, the team was punctual, organized, and extremely professional. They handled everything with great care, protected all areas of my home, and left everything spotless when they finished. They were also very courteous and took the time to make sure everything was working perfectly before leaving. It’s not easy to find such reliable and thorough service these days, and they truly made the entire experience smooth and stress-free. Highly recommend! Arsenio and Josef!

Great customer service. Great work by the delivery team. Not that great support from Jakie Rocha so would not recommend this employee but an amazing customer service by Osvanny Martinez that went above and beyond to help with my delivery, the product and the timing. Some people wants to do the sales, some people is worried about solving your problems.

The sales process was fine and was pleased with my sales associate who helped me finalize the high end appliances (subzero, wolf) I wanted in my house. However, the pre install appt and actual installation was a hot mess! They initially said my space was suitable for the refrigerator and hood during the pre install appt which was virtual, yet some things were missed and the install team was telling me things couldn’t work. The install team was borderline unprofessional sharing with me personal struggles like back problems, being overworked by the company and unhappy with their hourly pay ! Unbelievable. I would consider another company for high end appliances. And never agree to a virtual pre install appointment. Instead have all your meetings in person to avoid any issues. Ultimately I got my appliances installed but the process was lengthy and painful