La Caja China®

Look, this product works. The design is good, the meat you can make with it is delicious. BUT it is also the worst manufactured product I have ever purchased. Nothing was square, holes didn't line up, pieces had to be trimmed to fit or hammered in and every edge and hole is razor sharp with no attempt to debur. Mine came with a leg that didn't even have all the holes drilled in it. Took ages to get a new one and it nearly wasn't in time for my event So disappointed, I thought going with la caja china instead of one of the many alternative brand asadoras was the safe or premium option. It was not.

I placed an order on May 31. It's now June 16th and my order still has not shipped. I was able to get a hold of someone June 8 via phone and they said that my order would ship on June 10. Per UPS website, they printed a label on the 8th, but UPS still hasn't received my order. I don't understand how hard it is to ship an order that has been clearly paid for. The lack of communication is archaic. I have only received an email confirming the order and nothing else. For the price of these boxes, you'd think that they would be better. The most frustrating order I've placed in a long time.

I have used their roasters before, and they are amazing and great for family parties. I recently ordered one and haven't heard anything from the company for over 10 days. The website states 5-8 days for shipping. I emailed numerous times, and when you call the number, it goes to a prerecorded message from Verizon stating there is an issue making your call. Maybe they went out of business? I will gladly update the review if they ever get back to me and resolve this. Hopefully, it's just a simple oversight due to their phone lines being down.

***UPDATE*** I did another pig roast, this time with an 80 lb. dressed pig and...the Caja China did a great job, again! I was lucky enough to find a great source for good, fresh pork and between the quality of the meat and the Caja China, I think the end product turned out very well. Hard to beat the Caja China for a pig roast to entertain lots of people - very happy with it! *** Purchased a Caja China about two months ago and have used it twice - including Thanksgiving. Super-easy to use and the pig came out perfect both times. The customer service has been great - I spoke with Leidy and she was just super-nice and super-helpful. Looking forward to more cooks on my La Caja China!