Discount Appliances· 1025 N Main St

Love this low overhead, no frills family-owned business. I walked in, bought a washer dryer from friendly knowledgeable folks who made it easy to get my laundry machines delivered and installed without worry. They thought of all the little parts needed to get me up and running quickly, and this Kenmore pair are working great!

We purchased a washer, dryer and refrigerator from them last week. Kayla nearly loaded all three by herself! With any refurbished item, it runs risk of being defective. It's a chance you take even at major retailers. I called Kayla, let her know that my washer was not spinning out. She gave me two options which were also on the bill of sale so I was well aware of them. The first option was to bring the washer up to them and they will have a look at it. The second option, which is what we chose, was to pay a $65 service charge for them to come to our home. She took my payment over the phone and put me on the schedule for Wednesday of next week. I could not be happier with the process. Everything was very transparent open and honest. I get the sense that they are very humble and not just out for a quick buck. Which is why I will buy from them again. ( in 2 weeks because I need a stove too!) The dryer purchased, is exceptional. It can dry things very quickly makes no noise other than normal dryer noise. I've gotten a load of towels dry in half the time it took my old dryer,( approximately 20 minutes). The refrigerator works like a gem. Was very clean. The top keeps everything Frozen, the bottom keeps everything at a perfect temperature. And thanks to Kayla it was the right size. She was very knowledgeable about all products especially the refrigerator because I would have purchased one that was much larger than the space I had at home. So after reading all of the reviews and some of the reviews people left. I feel as if they just communicated better with Kayla and her partner that they would have been just as satisfied as I am. At the end of the day we are all still people and appliances are a lot like us. They are not always perfect but Discount Appliances will do what they can to make this right and I appreciate that.